Varo Bank: Mobile Banking

I have nothing but positive things to say about Varo. I absolutely love this bank!! They are there for the people who literally live from paycheck to paycheck and cover for me if the need be. Every other bank I had stole so much of my money from me!! It actually sickens me to calculate the expenses that they sucked from me in overdrafts and even extra overdraft fees on top of the $35 every single time I needed them to be there for as a valued customer who banked with them for years. Not once in 10 years did they help me. The worst part is I now know how badly they treated me by holding my money for weeks at a time holding back my government benefits every month for 10 years. It’s unethical and wrong to treat anyone that way charge me an overdraft fee when you have had my money when I needed it most and charged me over and over and over the figure comes up to several thousand dollars when I actually saw what they had so unfairly done to me by switching to Varo holy cow praise Jesus they have treated me more than fair and I will always give VARO praise. Thank goodness you showed me what the old bank had been doing to me I am so glad I switched to Varo they are the best bank and their customer service over the phone is outstanding. Like I said in the beginning I have nothing but praise to say about this bank Varo is the best bank I ever had!!!! VARO ROCkS

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I’ve been using Varo for a few years now and I haven’t had any issues with them. The let borrow any money to pay bills or advance time and you could build that up and raise your limit as long as petite pay them back on time. Once you don’t pay them know that they don’t allow each while any money more they cut you off, but after about a year now I say they want to stand allows the option to be able to do that starting back down at just $20 but as I pay that off every time I borrow it then he’ll reset again,Which is pretty cool. They also offer a credit card options , it’s like secured credit card. you can put money on it and then they paid on time for you every month to help raise your credit Score. I always to take my money from my savings account. That way I can sit there and then move it to my regular account. Which is my debit card account and then from there I move it to my credit card I have time I make a purchase I used to be pretty and so far is raise my credit score up month after month. This last month alone it has route seven points. So if someone who is looking for a way to raise your credit score, but your dad and be able to borrow money, will they pay the interest on your savings account.

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I’ve been a member of Varo for 2 years, and have to say that since it’s become Varo Bank, getting through to customer service seems impossible. With the old Varo, I had nothing but excellent customer service. They always answered the calls or emails. I’ve been trying to get through to customer service for a week now, but no luck

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Every month I wake up to a NEGATIVE balance and their response is “Apple is a big company so it might not send the money payment right then. So keep the fund available until it clears. Walmart is another big company…” Any bank institution I’ve been with and sent a Apple Pay it takes out immediately. I transfer funds often to avoid overdraft due to the previous months. When I go to Walmart to swipe my card, I transfer thr exact amount from my SAVINGS into my CHECKINGS VARO ACCOUNT and the money is IMMEDIATELY taken off. Last time they said they never took out $100 and took my last available $100. Which they can never provide PROOF. The STATEMENTS are difficult to understand because they leave out the remaining balance. They have this “available balance “ and “pending balance “ thing going on. VARO is a PENDING BANK. When you think you’ve already made a purchase and have received your goods VARO will come and take your money. ALSO, REFUND notifications are NOT available. So if you’re waiting on a refund, you’ll just have to keep checc’n it. Cause even with the notifications ON, still they only show DIRECT DEPOSITS and SPENDING/ REMAINING Balance AFTER MAKING A PURCHASE. With this being said, I tried to sticc with Online banking because I travel around the world, but I’m canceling my account. I can’t depend on VARO to be there and have my funds available when I need it. Do not link your account to Apple Pay for 100% SURE

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It doesn’t make sense that you have to make 1,000 dollars within 30 days in order to use the advance feature which lets you borrow money until pay day but if I was making 1,000 a week or could have it within 30 days I wouldn’t be borrowing money from you all that really makes the feature pointless to those who really need it it doesn’t make sense nor does it seem fair especially to a loyal customer who’s been with you all for a while and never let my account go into the negative until I recently was told I had to make 1,000 within 30 days to even be qualified for an advance. I really thought about just closing my account because of that simple inconvenience being that it was the only reason I had started with Varo and because I could save more with having a saving account, but many other apps have the same feature at this point and would be reasonable when it comes to borrowing money until payday. Also I’ve been with you all since the first varo app that was out all the way up until the new app so I feel as if there should at least a membership where if you’ve been so long and have direct deposit set up then you should qualify it’s not like it’s not already setup where you all will receive your money soon as it hits the account so it’s something to put into consideration not only for me a loyal customer but for the rest of your customers in general. Thank you Hi there, we appreciate your feedback and have forwarded it to the appropriate parties. The current eligibility requirements can be found in our FAQ's. Please go here https://bit.ly/39xshJR to learn all about the qualifications for Varo Advance!

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