Teladoc, Inc.
4.4 
Category: Medical
Price: free
Age Rating: Everyone
Rating: 4.4
Available on: /
Updated on: Jun 15, 2026
With Teladoc Health, medical assistance is just a click away, available 24/7. This feature is particularly beneficial for those with busy schedules or unexpected health concerns, offering peace of mind knowing that help is always accessible whenever you need it, day or night.
From mental health support to chronic condition management, Teladoc Health provides a wide range of services tailored to meet diverse healthcare needs. Users can access specialists across various fields, ensuring that they receive comprehensive care that addresses both physical and emotional well-being.
Teladoc Health creates personalized care plans that cater to individual health needs and goals. By leveraging data and patient history, the platform ensures that users receive customized guidance and recommendations, empowering them to take charge of their health journey.
Teladoc Health offers convenient virtual consultations, allowing users to connect with licensed healthcare professionals from the comfort of their home. Whether you need a routine check-up or urgent care, you can easily schedule appointments via your smartphone or computer, ensuring you receive timely medical attention without the hassle of travel.
Teladoc Health offers 24/7 access to healthcare professionals. Convenient virtual visits save time and travel costs. Comprehensive services include mental health and chronic care support. Secure, confidential consultations protect patient privacy. Flexible appointment options fit busy lifestyles and schedules. 
Limited insurance coverage may restrict access for some patients. Potential for misdiagnosis due to lack of physical exams. Long wait times for appointments can lead to frustration. Teladoc Health is designed to cater to a variety of healthcare needs, making it suitable for diverse scenarios. Whether you are seeking immediate consultations for minor ailments like colds and flu, or you require ongoing management for chronic conditions such as diabetes and hypertension, Teladoc provides a convenient platform. Users can access dermatology, mental health services, nutrition counseling, and more, all from the comfort of their homes. For busy professionals, parents with young children, or those living in remote areas, the app eliminates the need for travel and waiting rooms, offering timely access to healthcare experts. Additionally, Teladoc's ability to facilitate follow-ups and specialty consultations ensures that users can maintain continuity of care without the hassle of in-person visits.
The user experience on Teladoc Health is largely positive, with an intuitive interface that simplifies navigation. Setting up an account is straightforward, requiring only basic information and health history. Once registered, users can easily book appointments, often within minutes. The app allows for both video and phone consultations, giving users flexibility in how they connect with healthcare providers. Many users appreciate the detailed profiles of doctors, including their specialties and patient ratings, which help in making informed choices. Furthermore, the integrated messaging feature allows users to communicate with their healthcare providers for quick questions, enhancing the overall experience. While some users have reported occasional technical glitches, the application generally runs smoothly, providing a reliable service when needed.
Teladoc Health offers a variety of pricing options to accommodate different needs and budgets. Users can choose between pay-per-visit plans or subscription-based models that provide unlimited access to consultations for a monthly fee. Typically, the cost of a single visit ranges from $75 to $99, depending on the service type and the user's insurance coverage. Many insurance plans cover telehealth services, which can significantly reduce out-of-pocket costs for users. Additionally, Teladoc often runs promotional offers for new users, making it more accessible for those hesitant to try telemedicine. Overall, the pricing structure is transparent, and users can easily find information about costs on the app or website.
Teladoc Health is committed to continuous improvement, frequently updating its app to enhance functionality and user experience. Recent updates have focused on optimizing the video consultation feature and expanding the range of available services. The support team is available 24/7, providing assistance for technical issues or questions about services. Users can reach out via the app, website, or customer service hotline. Additionally, the comprehensive FAQ section addresses common inquiries, allowing users to find quick answers without needing direct support. The company actively seeks user feedback to inform future updates, demonstrating their dedication to meeting the evolving needs of their clientele.
Security & Privacy Review
Google Play 
App Store 
Full of issues, I was initially logging on through my computer for sessions and it would log me completely out exactly 30 min from when I joined the session. This happened on all computers. The only thing support told me was try using my phone. At first it worked well, but I've the last few months there connection errors, no audio, it freezes, my audio is echoed, and even trying just a call vs video has not worked properly. My provider and I make it work, if it wasn't for her I would have quit.
I like the way the app scans, even my foreign food and it and the scale and the blood pressure cuff sync well too so you probably should have left it at that. But when you tried linking it through your emails to articles of interest that dead end at your main page you're just annoying people. Either hire tech staff to fix this or know that people will just get annoyed and give up. And that's too bad because the idea was great. And please don't respond with that ridiculous canned response.
This app is extremely slow (unresponsive) at times, buggy and, suffers from routine connectivity issues. Many times during video chat sessions, the video would drop while the audio would stay connected. Even when you close out the app the audio still comes through and doesn't stop. On screen, it appears you're not within the call/meeting anymore and so if you rejoin the call then you'll have double audio.
Has potential to be a good app but needs work! Should be an option to for a code/pin to log in, typing the password everytime with how much you have to use the app to log things is annoying. Speaking of logging, the food log I'm about to give up on! Just a few generic options and keeps saying "having trouble connecting to food data base" the only reason for the 2 stars is the scale, coaching and therapy options, otherwise Google health and Samsung health do a better job for free!
Terrible. I spent 40 minutes talking to an advisor, wasn't provided with any suggestions to improve my mental health, EVEN AFTER ASKING FOR SPECIFIC GUIDANCE ON WHAT I WAS STRUGGLING WITH. instead, I was told that I need to schedule another visit, and it needs to be face-to-face. Oh, and a 'suggested reading' for generic depression. Waste of time and money. Freaken AI would have provided better guidance, and thats embarrassing.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the Teladoc Health website, as the company values user input to improve its services.
Yes, Teladoc Health collects personal data to provide its services, including medical history, contact information, and payment details, in accordance with its privacy policy.
No, Teladoc Health requires an internet connection to access its services and features, as it operates primarily through virtual consultations.
Users can cancel their subscription through the app or by contacting Teladoc Health's customer service for assistance with the cancellation process.
Subscription costs can vary based on the services chosen and the user's insurance coverage, with some plans offering pay-per-visit options while others may have a monthly or annual fee.
Customer numbers are unique and cannot be changed. If you have concerns, please reach out to customer service for guidance.
You can contact customer service by calling the support number provided on our website or using the chat feature in the app.
After logging in, go to the account settings section to update your personal information and preferences.
To activate your account, click the activation link in the email you received, then follow the prompts to complete the setup.
To log in, visit the Teladoc website or app, enter your email and password, and click "Log In."
We’ve made some improvements: Performance updates to increase the app’s speed Bug fixes to make the app more reliable
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