Elevance Health, Inc.
4.7 
Category: Medical
Price: free
Age Rating: Everyone
Rating: 4.7
Available on: /
Updated on: Jun 26, 2026
Sydney Health consolidates all your health records in one user-friendly platform. This integration allows you to view your medical history, medications, and lab results in one place, empowering you to manage your health more effectively and share information with your healthcare providers.
Sydney Health offers tailored health insights that adapt to your unique health profile. By analyzing your data, it provides personalized recommendations to help you make informed decisions about your wellness journey, ensuring you stay on track with your health goals.
With Sydney Health, accessing virtual care is seamless and convenient. You can connect with healthcare providers through secure messaging or video consultations, making it easier to get the support you need without the hassle of in-person visits.
The app features robust wellness tracking tools that help you monitor various aspects of your health, from exercise and nutrition to sleep patterns. These tools make it simple to set goals and track your progress, fostering a holistic approach to your overall well-being.
Comprehensive health plans tailored to individual needs Access to a wide network of healthcare providers User-friendly mobile app for easy management 24/7 customer support for immediate assistance Preventive care services to promote overall wellness 
Limited service availability during peak hours High out-of-pocket costs for uninsured patients Complex navigation of healthcare services and providers Long wait times for specialist appointments Sydney Health is designed to cater to a wide range of healthcare needs, making it an invaluable tool for anyone looking to manage their health effectively. Users can track their medical history, schedule appointments, and access lab results all in one centralized location. Whether you’re a busy professional juggling multiple health appointments or a parent managing the medical needs of your family, Sydney Health provides the flexibility to handle it all. The app is particularly useful for those with chronic conditions who need to monitor their health metrics regularly, as it allows for easy logging of symptoms and medication adherence. Additionally, the app's integration with various healthcare providers enhances its utility, enabling seamless communication about treatment plans and appointments. Overall, Sydney Health serves as a comprehensive platform for individuals aiming to take charge of their health in a digital age.
The user experience of Sydney Health is generally positive, characterized by a clean and intuitive interface that makes navigation a breeze. Upon opening the app, users are greeted with a dashboard displaying essential health information, making it easy to access what they need at a glance. The app's design is user-friendly, with clearly labeled sections for appointments, medications, and health records, minimizing the learning curve for new users. Notifications and reminders are another standout feature, ensuring that users never miss an important appointment or medication dose. However, some users have reported occasional glitches, particularly when syncing data with external devices. Overall, the app provides a satisfactory user experience, allowing individuals to efficiently manage their health with minimal hassle.
Sydney Health offers a freemium model, allowing users to access basic features at no cost. This includes appointment scheduling, health record tracking, and reminders. For those seeking advanced features, such as personalized health insights, premium subscription options are available at competitive rates. These premium tiers unlock additional functionalities like in-depth analytics and direct communication with healthcare providers. Many users find the pricing to be reasonable, especially considering the convenience and peace of mind that comes with having their health information organized and accessible at all times. The app frequently offers promotional discounts for new users, making it more accessible for individuals looking to improve their health management without breaking the bank.
Sydney Health is regularly updated to enhance functionality and user experience. The developers are committed to addressing user feedback, with updates often aimed at fixing bugs and introducing new features based on user requests. The app also offers a robust support system, including an extensive FAQ section and direct customer service options for more complex inquiries. Users can easily submit feedback or report issues, and they often receive prompt responses from the support team. This dedication to maintaining a user-friendly platform and providing reliable support contributes significantly to overall user satisfaction, ensuring that Sydney Health remains a go-to application for health management.
Security & Privacy Review
Doesn't work and is ridiculously glitchy. I've been trying to find in-network doctors, and all I get is a white screen that endlessly buffers. I tried using the AI function, and it took me in circles. You call and ask for help when they email you they send a link that doesn't work. I've done all available updates, uninstalled/reinstalled, changed devices and used the desktop version--- it simply doesn't function as it should
App is unbelieveably slow. Virtual assistant never knows what I'm asking and sends to wrong helpdesk. Get tons of errors saying they are experiencing difficulties (ever time I use the app). And the rewards for 1 United rewards were better, and 2 the rewards don't work half the time. I've filled out forms and don't get credit, do appointments, and do tasks and just don't get rewarded. Just poorly made app.
The app lags tremendously. If I want to click on something but then want to go back, it will lag for 30 seconds. additionally, as I was searching for care, the location services didn't know what to do. suggestions were all 15 to 20 miles away from me. However after I initiating a search on my own, it gave me results directly in my town. after my search, the app shut down on me and closed itself entirely.
This app has too many tech hiccups especially in the rewards. Buttons that don't respond or don't take you to next steps - and it isn't my phone (or me) causing the issue. I called customer service and was told I have to bypass the issues by going to the Anthem website. Some resolved going that route, but others still have issues on the website and sometimes for totally different things, too. So frustrating.
The desktop and app keep asking me to install the app. The support teams keep telling me to clear my cache and cookies, and update (done multiple times), but it still doesn't work, yet they keep sending "issue has been resolved" emails. It's been uninstalled, updated, and reinstalled. I've changed my password multiple times. I can't get past the Username page because it is blank. I can’t access my health information.
Review Source: Google Play store public user reviews.
Sydney Health collects personal data necessary for providing its services, such as health information and user details, but it adheres to strict privacy policies to protect your data.
Yes, Sydney Health typically offers a free version that allows users to access basic features without a subscription.
Yes, Sydney Health requires an internet connection to access your health information and use its features effectively.
You can contact support or send feedback through the app by accessing the help section, or by visiting the Sydney Health website for additional contact options.
You can manage or cancel your Sydney Health subscription through the app settings or by contacting customer support for assistance.
You can contact Customer Service through the app's support section or visit the official website for contact information.
To activate your account, download the app, enter your member ID and other required information, then follow the prompts to complete activation.
Open the app, enter your username and password, then tap 'Log In.' If you forget your credentials, use the 'Forgot Password' option.
The Customer Service number for Sydney Health can be found in the app's help section or on the official website.
This release includes general improvements and bug fixes to provide you with a better experience.Don’t forget to rate us! Your feedback helps us make it better.Please email questions about the Sydney app to [email protected]
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