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PayPal Business

4.1
The PayPal Business App is a mobile application designed to help business owners manage their PayPal account on the go. It provides a range of features to help businesses send and receive payments, manage invoices, and track sales and account activity. With the PayPal Business App, users can create and send invoices, track unpaid invoices, and send reminders to customers. The app also allows businesses to accept payments in person using a mobile card reader, as well as track and manage their sales and account activity in real-time. In addition, the app provides insights and reports on sales and payments, allowing businesses to gain a better understanding of their financial performance. It also offers the ability to easily transfer funds between their PayPal account and bank account, as well as access customer support and resources to help grow their business. Overall, the PayPal Business App provides a convenient and efficient way for businesses to manage their PayPal account and finances on the go.

Information

  • Category: Business
  • Price: Free
  • Age Rating: 4+
  • Rating: 4.1
  • Developer: PayPal Mobile
  • Version: 8.56.0

Features

The PayPal Business mobile app offers a range of features for business owners to manage their finances on the go. With the app, users can easily send and receive money, track sales and invoices, and manage their account activity. The app also allows for easy access to customer information and the ability to create and send invoices directly from a mobile device. Additionally, business owners can track and manage their inventory, as well as access detailed reports and analytics to gain insights into their business performance.

Another key feature of the PayPal Business mobile app is the ability to accept payments in person using a mobile card reader. This enables businesses to easily process credit and debit card payments using their mobile device, making it convenient for both the business and their customers.


How to Use

To use the PayPal Business mobile app, users can simply download the app from the App Store or Google Play Store and log in with their PayPal business account credentials. Once logged in, users can navigate through the various features and tools available within the app to manage their finances, send and receive money, create and send invoices, and track sales and inventory. The app also provides access to customer information and detailed reports to help business owners gain insights into their business performance.


Pros & Cons

One of the main advantages of the PayPal Business mobile app is its user-friendly interface, making it easy for business owners to manage their finances and accept payments on the go. The app also offers a range of features and tools to help businesses streamline their operations and gain valuable insights into their performance.

However, one potential downside of the PayPal Business mobile app is the fees associated with certain transactions, which can eat into a business's profits. Additionally, some users may experience limitations with certain features compared to the desktop version of PayPal's business tools.

User Reviews
detail

Review Source: Google Play Store

4.1 64 reviews
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3

The only reason I'm giving it stars is that the app consistently stops, closes, crashes, or completely restarts. I've updated the app, deleted and reinstalled it, and even cleared the memory, but nothing seems to work. Whenever I click on the business matter card link, info, or anything outside of the initial app, it crashes. I can't figure out why for the life of me. Any help would be greatly appreciated.

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3

I've been using PayPal for probably 20 years and rarely ever had issues in the time. recently they merged business and standard accounts into one. Since this merge, I've had nothing but issues with this app. I can't send a full invoice with my notes, full business info, it looks total different on the app. I can't check activity, the button doesn't function, I can't update tracking, option doesn't appear. the entire app is different and half not functioning. Please FIX these issues

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3

This does what it says it'll do, which is great, and why it has as many as 4 stars. But it has as few as 3 stars, because it has too many bugs, and hasn't improved them in the 6 years I've used it. Instead they release an update that's even harder to use. When it wasn't very user friendly to begin with. (And I'm in the IT field.) Not to mention it forces you to log in EVERY TIME! Sometimes in the middle of actually using it. AND it requires you to "prove you're not a robot" almost EVERY TIME!

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2

I loved this app and would've given it 5 stars until May 2023. They put out an update that broke the app on Samsung Galaxy phones and 6 months later it still doesn't work. Notifications when clients pay invoices no longer happen. Logging in is a pain. Fingerprint login used to work. Now it defaults to a pin number that doesn't work either and I have to manually switch it to my password and type that in every. single. time. Very frustrating when you want a quick balance.

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2

Payment on hold and percentage taken, not flat fee (this could be an option). I rarely use this app for receiving payments because getting a percentage of my business should mean you are increasing my revenues. Still, i had it as a back up and finally had a situation where the buyer was even willing to pay the fee. Now, I may not get the payment til next month. I'm not sure why I even have this as an option for payment. App works fine. It's how it works that's the problem for me.

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2

What is going on??? The app keeps crashing when I try to add an address to an invoice. Also, I am not liking the very INCONVENIENT new feature where I am looged out automatically every 5-10 minutes, even while I am in the middle of creating an invoice. I then lose all of my information and have to not only log in AGAIN after they send me a stupid code, but have to start the whole invoice over again. Its not only on the app but on the website as well. FIX IT!!!

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1

I can't log into the app. Whenever I put in my password and click log in, it loads for a second, then immediately kicks me back to the log in screen. Since I can't log into the app, I can't send invoices. Fingerprint login also doesnt work. I called PayPal and they said they put in a bug report, but I'm seeing negative reviews from 3+ years ago so I have little confidence in them fixing the issue. Super annoying since they refuse to let you send detailed invoices from the regular app.

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1

I don't know what they're doing but invoicing just does not work anymore. No matter what I do I can't send invoices unless I go on the browser or zettle. On top of the fact that the app has no way to mark that items aren't shipped so I just have a million notifications saying orders are ready to ship when the business I do is not shipping products.

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1

For weeks, you can just log in and then nothing. I used the app for years with my small business. I create invoices and move money around etc. I've uninstalled and reinstalled and it's just dead. Maybe it's time to move entirely from PayPal. Edit: A full month later and the app still doesn't work. Just spins on showing me our balance.

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1

Awful, it's literally the worst business decision I've ever made in my life. There's lots of issues but the biggest issue is that when you go to save the invoices half the time the app locks up and you lose everything. On items it saves the items but doesn't save the descriptions for future use. On most of the screens auto text doesn't work. If you don't physically save your invoice or send it or send you lose it. This is not a legitimate in voicing option

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1

App is currently bricked. Uninstalled, reinstalled, twice... Restarted phone. You can't press any of the buttons in the app. It endlessly attempts to load your account balance and eventually the app crashes. Frustrating! Have been unable to use it for about a month and no fix... Just been using the desktop version instead which works fine. Not ideal.

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1

Horrible experience with the app. Un-clickable links on both phone and tablet. When trying to submit an ID, it won't even allow me to browse files or even just take a photo. Link doesn't work to send a message. On top of that they limited my account for significant changes. What significant changes? So frustrating trying to get my money. Won't be using PayPal on the business level anymore.

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1

You can't do invoices or request money with a new PayPal business account. They don't tell you that up front. The error message you get when you try is so generic it could mean anything. I spent hours over the last few days trying to work this out, trying it on the app, different computers, different browsers, working with their tech support and finally after 3 days they told me this. What an absolutely terrible product.

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1

This is the most frustrating, confusing, non user-friendly app I have ever tried to use. Downloaded for customer credit card payments, haven't been able to make a payment yet. By the way you get charged 4 separate times for each transaction. GARBAGE! How hard is it to type in a credit card number and accept a payment? Infinitely hard with this app....RUN!

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1

PayPal has been holding MY hard earned money hostage for over two weeks. I have been a long time verified customer but hadn't used my account in a few months. Now that I'm back, I'm completely locked out from doing literally anything with my money. No limitations on the account and I've even emailed customer service three times now with no response even though their own website says "you'll hear from someone in less than 24hrs" Nope, easier thing to do is say nothing/fix nothing.

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1

Super Embarrassing for Paypal, which is basically a tech company, but.... The app has been crashing on my phone now for the last 3 months. I can literally open it up, I see a spinning wheel and part of my screen and then it crashes. I assumed it would be fixed at some point but it hasn't been. 3 months is a long time for a tech company to ignore the fact that this isn't working correctly. I'm currently using the latest Google pixel and I've done all the updates but nothing seems to work. 👎

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1

I've seen other reviews with the same problem. Been months since I've been able to use the app because it crashes every time. When I open the app I get a spinning wheel where my balance should be, none of the icons work, and then it closes automatically. Yes I tried to clear cache, data and did a fresh install. It made no difference. Frustrating for a business client which is why I moved to my banks integrated payments, square and zelle.

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