JPay

01

Access video visitation features for virtual meetings.

JPay offers video visitation, allowing you to have virtual meetings with inmates. This feature enhances communication and helps maintain relationships despite physical barriers.

02

Check your account balance and transaction history easily.

The app provides a straightforward way to check your account balance and view your transaction history. This helps you keep track of your spending and manage funds effectively.

03

Contact customer support for any app-related issues.

If you encounter any problems, you can reach out to JPay's customer support through the app. They are available to assist with any inquiries or technical issues you may have.

04

Create an account using your email and personal information.

After downloading, you need to create an account by providing your email address and personal details. This step is essential for securing your account and enabling transactions.

05

Download the JPay app from your device's app store.

To get started, search for "JPay" in your device's app store (iOS or Android) and download the app. This app provides a user-friendly interface for managing your interactions with inmates.

06

JPay is a digital platform that allows users to send money, messages, and more to inmates in correctional facilities. It streamlines communication and financial transactions, making it easier for families and friends to stay connected.

07

Log in with your credentials to access the main menu.

Once your account is set up, log in using your email and password. This will take you to the main menu, where you can access various services offered by JPay.

08

Purchase stamps for messaging through the app interface.

You can buy digital stamps directly through the app to send messages to inmates. This feature allows for easy communication without the need for physical mail.

09

Receive notifications for messages and transactions promptly.

Stay updated with real-time notifications for incoming messages and transaction confirmations. This feature ensures you never miss important communications or updates.

10

Select the service you wish to use from options.

In the main menu, you can choose from several services, such as sending money, purchasing stamps, or accessing video visitation. Select the one that suits your needs.

11

Send money to an inmate by choosing their profile.

To send money, locate the inmate's profile within the app. Enter the amount you wish to send and confirm the transaction to ensure the funds reach them quickly.