ADT Control ®
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Information
- Category: Lifestyle
- Price: Free
- Age Rating: /
-
Rating:
4.8
- Developer: ADT LLC
- Version: 4.21.14
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Features
The ADT Control ® mobile app allows users to remotely control their home security system from anywhere. The app provides features such as arming and disarming the system, viewing live video feeds from security cameras, receiving notifications for any activity in the home, and controlling smart home devices such as lights and thermostats. Additionally, the app offers the ability to customize user profiles and access a timeline of events that have occurred in the home.
Overall, the ADT Control ® mobile app provides a convenient and user-friendly interface for managing home security and smart home devices on the go.
How to Use
To use the ADT Control ® mobile app, users must first download the app from the App Store or Google Play Store and log in using their ADT account credentials. Once logged in, users can access the various features of the app such as arming and disarming the security system, viewing live video feeds, and controlling smart home devices. The app also allows users to customize their user profiles and set up notifications for specific events.
Overall, the ADT Control ® mobile app is easy to use and provides a seamless experience for managing home security and smart home devices remotely.
Pros & Cons
The ADT Control ® mobile app offers a range of convenient features for managing home security and smart home devices remotely. The app provides easy access to arming and disarming the security system, viewing live video feeds, and controlling smart home devices. Additionally, the app allows users to customize user profiles and set up notifications for specific events.
However, some users may find the app interface to be slightly outdated and less intuitive compared to other smart home apps on the market. Additionally, there may be occasional connectivity issues with the app, leading to delays in accessing live video feeds and controlling smart home devices.
Overall, the ADT Control ® mobile app offers a convenient solution for managing home security and smart home devices, but may have some drawbacks in terms of interface and connectivity.
User Reviews
Review Source: Google Play Store
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Raising the rates on you even though your under contract is a 0 thing. But the main issue with the app is no customization. For a custom alarm, I have to go to the panel. Why can't I use the app to customize my alarm? I don't need every door alarm ready when I am home. What gives? The positive is they will call you, if alarm isn't shut off within reason and will send police if you deem it necessary.
The two factor authentication is a pain if you have more than one person using the app. It is also annoying having to skip it everytime I open the app. Turn that off! Also, the app is slow to activate and access the doorbell camera if someone rings the bell. It's quicker to walk to the door. Need a faster interface. And the camera doesn't pick up every movement like it should.
The basic arm stay/arm away/disarm function are incredibly easy to use, that's great! But there are a number of situations, such as adding a guest user, or setting up an automated on/off schedule, that can only be done on a computer or on the keypad, but not by cell phone, which is incredibly frustrating. It's really only a partially functional app.
Works on my Pixel 9 Pro. It's a pretty basic interface that doesn't really look like it was meant for my phone's screen resolution. This app could be so much more with a little attention, but seems to be stagnant and not keeping up with the current Android UI guidelines and it's doing its own thing. But it works. Why do you think the only images they're sharing are of the login screen.
When I get a notification about motion from any of my cameras it takes too long for the live camera to come up in the App. By the time it comes up, the person is gone and I couldn't have addressed the person if it was a serious issue. Also, the turn on/off light feature is terrible. Every time I open the App, it shows the lights on even though I havr already cut them off. I am not a fan of this App. What's the point of having the App if you can't pull up the live feed instantaneously?!
Live video viewing hardly works. It's easier for me to get out of bed, to look outside, to check out a noise than to look at the live streaming on my phone because it just won't connect. The only thing I like is being able to set the alarm on and off from my phone when needed. Other than that the app is awful. My family uses Google nest and they, immediately, are able to see everything going on with their live streaming. Ridiculous we can't.
The app was one of the selling points for the system. After I was no longer able to "skip" 2 step authentication, I set it up. Now the app is frustrating to use. Even if I follow the steps and "disable" TSA, it now makes me set it up each time I go to use the app. I cant remain logged in, even if I check that box when I log in. The code goes to the last one of us that had to re setup TSA. So code doesn't always go to me. Has become frustrating to the point of being worthless.
Very poor video quality along with extremely slow voice over video responses. The app seems to freeze up more than not. It's frustrating when you call in for help, they want to charge you a fee to come and fix THEIR system problems. I could understand a charge if we had broken or neglected something, but this is RIDICULOUS! Really wish I'd never purchased this system. I see now why they lock you into a 3 yr contract. I just want out at this point.
I have 4 cameras total, and they only work maybe 70% of the time. the contract is just way too expensive to get out of and the contracts are super lengthy and the equipment is expensive, I spent over $1200 on the cameras. I can't wait to cancel, I do not feel safe, because if something happens, who knows if the equipment will even work. I've had multiple service calls. I do NOT RECOMMEND, you are better off purchasing cameras and a security system off Amazon or anywhere else.
Does not show correct number of videos. On one day I had 150 videos total which is legit. I could see them. Then I get a notification that I'm at half the limit for the month, on that same day shows I used 800 video clips but I can't see 800. I can only see 150. Now, figure how often it would have to record for 800 videos. That was a slow day. Until 3 months ago, I might reach the max on day 29 or 30. Customer service says I did and need to get on a computer to see them. This is illegal.
Please, for your own sake, avoid ADT. Too pricey for too little service. App regularly had connection issues with devices. And customer support had long wait times to often be told they could not help. Of course, there are also the expensive service companies they contract with who will take a look, for a minimum fee to even show up. Just do a home setup. Same benefits, no ADT experience.
Has a major delay. App also keeps saying cameras are disconnected and have errors. Cameras have to be reset weekly, sometimes even multiple times in a week. Which wouldn't be a problem, if they were not hardwired into a power outlet that is extremely difficult to get to, or a ladder is needed to get to the cameras to unplug them directly. Update to add: still having issues, and when calling the support number provided, have been placed on holds over an hour, then have the calls get disconnected
Poor. I've had to uninstall/reinstall the app on a few occasions. The cameras do not operate like they are supposed to. I may get a video of cars passing by, but no videos of people. I've checked the settings repeatedly, and it's the same. Inconsistent video captures. Now it's not even loading for live video. I'm seriously thinking about canceling service. Just think I paid hundreds for the cameras. I'm TICKED.
All I wanted was to set a schedule to automatically arm at night and automatically disarm in the morning at set times!! This is a most basic requirement! I just assumed ADT could manage it. Now I guess I'll be safe if I can remember to turn it on manually.... hope I don't forget in the morning and trigger the detection. I'm so disappointed... what a waste of money to not even do a simple thing.
This app stopped working for 2 weeks and I don't know why. The quality has slowly deteriorated. The response time to show live camera feed had gotten slower and slower until it just stopped altogether. Not to mention that I don't receive app notifications until 2-3 minutes after an event has happened. That's not helpful at all. Plus, the cameras don't have sound. If I had money to invest in DIY cameras, I would recommend that over ADT.
the worst app. incredibly slow processing commands. usually have to sign out and back in to see if command went through. it's unsettling to rely solely on the app if it actually does arm the system if we forgot to do it. the panel and the app dont work in conjunction with each other. an armed panel will show unarmed on the app. dont rely on the app for arming and disarming the system. it's only worth is for viewing cameras if you have them
Fed up with this app and these cameras. Talk about a great way to let strangers know your cameras are not working as they're flashing all kinds of colors. Constantly disconnects from wifi and can't get them to reconnect. Have spent the last 20+ minutes trying to troubleshoot a camera and can't even get the app to work. It keeps timing out or giving "error" message. Updated: App crashed, had to reinstall. Now I don't have all the options for notifications, therefore, I get zero notifications.
the video camera's ability to detect and distinguish between a person, animal, or car is absolutely horrible and constantly being set off incorrectly. Spider webs are being detected as people. It's honestly unsafe because it has happened so much that I choose to ignore the notifications now, so if there ever was an actual intruder outside my house, I probabaly wouldn't even know. In addition, the app offers NO option to delete all video clips all at once so you have to sit and delete it 1 by 1.
If you are considering ADT, DON'T. The system is horrible, $64 a month for the service to only work half the time. Random error messages in the app, or the app tells me my door was left open, when it wasn't. The microphone rarely works, and the customer service individuals, don't know how to fix the issue when they come out. Absolutely do not sign a contract with them.
Not having a good experience with this ap. The panel does not communicate well with this ap. No changes made with ap are synced with panel, so what good is it anyways? Not even when enabling or disabling alarm! I had forget to enable "armed stay" on the panel, so I got on the ap and did it.... or so I thought. Came up after a shower to realize no alarm was set. We've had so many other issues with the service. I am 6 months into a 3 year contract. Grrrrrr.
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