Paychex Flex
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Information
- Category: Business
- Price: Free
- Age Rating: 4+
-
Rating:
4.8
- Developer: Paychex, Inc
- Version: 7.55.0
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Features
The Paychex Flex mobile app offers a range of features to help users manage their payroll and HR tasks on the go. Users can access their pay stubs, view and request time off, clock in and out, and manage their benefits. The app also allows for easy communication with colleagues and supervisors, as well as access to important company documents and resources. Additionally, users can receive notifications for important deadlines and reminders for upcoming tasks.
Another key feature of the Paychex Flex mobile app is the ability to easily track and manage expenses, as well as access to tax documents and forms. The app also offers a user-friendly interface and intuitive navigation, making it easy for employees to find the information they need quickly and efficiently.
How to Use
To use the Paychex Flex mobile app, users can simply download the app from the App Store or Google Play Store and log in using their Paychex Flex credentials. Once logged in, users can navigate through the different features and functions using the menu options and icons. They can easily access their pay stubs, request time off, clock in and out, and manage their benefits. The app also provides helpful tooltips and guides to assist users in navigating and utilizing its various features.
Pros & Cons
The Paychex Flex mobile app offers a convenient way for users to manage their payroll and HR tasks on the go. It provides easy access to important information and resources, as well as helpful reminders and notifications. The app's user-friendly interface and intuitive navigation make it simple for employees to find the information they need quickly and efficiently.
On the downside, some users may experience occasional glitches or bugs when using the app, which can be frustrating. Additionally, the app may not have as many features and functionalities as the desktop version of Paychex Flex, limiting its overall usefulness for some users.
User Reviews
Review Source: Google Play Store
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I couldn’t tell you how many times I’ve needed paycheck stubs and had it become a headache....not to mention, I never wanted to switch to direct deposit (bc I like being able to see exactly how each check is broken down) and as result I had check stubs all over my car and in my house yet could never find the most recent 4 or whatever it was that I needed. (Enter headache) This app has made this small but sometimes important part of life so easy. Not only is it so easy to navigate, it’s easier than I ever would have imagined to view, email, print, etc PDF’s of any or all stubs dating back to the beginning of your employment. It also makes it super easy to see your direct deposit info 1-2 days before “pay day.” I wouldn’t delete this app for anything.
This is hands down one of the most well designed apps I’ve used. My employer uses Paychex for their payroll management and this app takes Paychex ESS to the next level. Check your retirement plan details and change contribution amount, view your pay rate, hours, pay stubs, view and change your direct deposit account, and a bunch of other whatchamajigs. And what really makes it awesome is just how clean and intuitive the app itself is. I don’t write a lot of reviews but I’m genuinely impressed with the quality of this app and the Paychex platform, so they deserve my humble opinion and they’re gonna get it.
It would be nice if UI was a little easier to navigate. Maybe a one press instead of multiple. Like instead of the three bars, one press to view your hours for a pay period or your paycheck as you build hours. Important things like your paycheck. I also don’t like when I view my hours for my shift, I work graveyard, I have to press the back arrow on the pay period date to make the app change the date from when the pay period starts to when it ends. It has a weird date thing where it’s between that to the current shift you’re working, when it should just show your company’s pay period start and end date for that pay period. Mine is the first of the month to the 15th for a paycheck on the 25th. Then from the 16th to the last day of the month for a paycheck on the 10th. If I work on the 8th, it’ll show the 3rd to the 8th. Why not just show the first to the 8th? Up to the day I’m on the clock? Instead of making me change the date? It should already know?
I love Paychex Flex and especially the app! I've never seen an app for work that was this easy and user friendly. I work remotely and I use this app alot if I'm not at my desk and it is a dream. I have had to run payroll before while sitting in my car and trying to beat the clock to have it submitted in time for my staff to be paid on time. It was amazing!! I am able to easily submit every single piece of information for payroll and submit it with no issues. I frequently run reports and email to people or load on Dropbox. It's amazing!! Thank you for making my job easier!
This is one of the few apps I've used where the time it takes for the app to load (or time out) will actually make you late for work. It frequently erases cached credentials and 2FA can take up to 3 minutes after the request. App will state that it is logged a punch, but then it doesn't show up on the website. No improvement between Wifi and cell or Android and iOS, but I'm not always at my computer to log the punch on the website, so expect it to fail and adjust accordingly.
I liked the app a lot until recently, when a cookies notice is covering almost all of login boxes. I type my password anyway, but I can't see that I'm typing. Then I hit a part of the submit box, the only part that I can see. Once it logs me in, it's fine. But what is the deal with the cookies add that won't go away? I can't scroll down to accept or do anything else with it. Every single time I open the app now, that cookies notice is there over top all the sign-in boxes. Please fix this!
I struggle with this app every day. It's slow and never remembers my device. This usually causes me to be counted in at a few minutes later than intended as I jump through hoops for verification and wait. And clock in location is horrible. I once clocked in next to my manager and she showed me how it thought I was clocking in at the gas station a mile down the road on her end.
Application is frustrating. You're required to have to pay for a text message every single time you access the app (not just clocking in and out- EVERY time you OPEN the app), using your back button on an android phone logs you out instead of just going... well, back. The application also has a hard error if you do anything the same minute as another action. Like if you clock in from lunch then clock out for the day, itll error and require you contact an administrator. Ignoring the login issues.
So far an absolute headache to use. My company decided to change pay and time services and give us no time to learn the app so really can't blame that on paychex. Every time you want to login even though it's supposed to remember your device here we're going to send you a code I don't want to flip and code .I want to log in, why do you offer that remember my device when it doesn't work. And it seems like every time I log in the screen is different ,something changes.
This stupid app won't let me clock in because it needs to be updated, but then it won't give me the option to update. You're messing with my money because you're not letting me clock in. This app is horrible, just about every single time you log in to the app you have to verify through a text message, I'm logging in from my secured phone, I could understand if it was once a week, I understand the need for security but not more secure than logging into my bank account.
Absolute embarrassment of an app. If it opens at all, good luck logging in. It will tell you your correct username and password are wrong and when you reenter it, it will take it like it's gonna work and just buffer endlessly. The only option is to "log out" where it then takes you to the same log in page with a translucent "sign in" button meaning you can't press it so you're not longer able to log it. The option to use the finger print sensor is just not there anymore. Garbage has more utility
This company doesn't care! Takes forever to log in, even when using finger print. Then it asks for a verification code. Can't stay logged in after I finally get in so I get to do this every time. My favorite part is when it "errors" after I punched in and then I can't punch out cause its telling me to clock in. Check the clock ins and it just says Error for out time. Been dealing with this for over a year. Sick of an app messing with my income. Trying to get the boss to switch check companies.
I keep getting a "request header too long" error when I try to use the time and attendance tab. The only "fix" I've been offered is to uninstall and then reinstall, which then requires me to go through logging in and seeing up my fingerprint again so I can use the app quickly. If fixed, I'd give it a rather higher ranking, but until it is, it's hard to respect an app that was written poorly enough to be able to screw up when interacting with its own company's servers.
Should of stayed with Paychex Time. With the last update it wants codes to be entered to be able to punch in or out. I put the code they sent in and the app froze. Tried again. They sent a new code. I put it in and app froze up again. Then I get an email saying my account is locked because of too many attempts. If the app would work I would not have to try more than once. It let me punch in but not out. Tried calling the tech support number. Totally worthless.
Newest update absolutely sucks. It makes this app completely unusable! Not able to login at all and just keep getting a "connection error" even though I can connect to literally every other app. Completely useless if it can't even be opened. Also, I love how this latest update was supposed to be "minor enhancements" and all they did was make this app completely unusable. Good job guys.
Couldn't sign up because it's asking for an invite, contacted the customer support in the app, got clueless customer support who just said to go make an account, when I explained I couldn't they asked for the last 4 of my social security number, I asked why they needed it and they said they couldn't help without it so I gave it and they told me to sign up again! When I asked for a supervisor, the agent said he didn't have access and ended the conversation. Absolute trash customer support.
This app is constantly deleting my saved login info. I have had to re-setup my credentials on the app no less than 5 times in the past month. It takes FOREVER for the actual clock-in button to appear. I have legitimately lost work time because the button will not load. There have been times it was so slow that I had time to find an empty work computer, log in to it, log in to the paychex website, and use that clock in and the app still won't have loaded.
I've probably never given 1 star on anything in my life, but this app makes you go through an insane login process every single time it closes for even 5 seconds. After having to do it a few times just to get some numbers, it crashed twice and started me at the beginning. I bought this galaxy new yesterday. My work needs to find a more efficient app, because I can't do it.
This app worked for the longest time and then it stopped working. The developer screwed it up I think by making it only usable by the newest I-phone user who have retinal scanning to unlock the program. So stupid to isolate 50% of the market who have older Android phones. At least I can still access my account on my computer. UPDATE: I bought a brand new phone and the app still won't work. Very annoyed that their app won't work on a brand new phone. Don't download - don't use !!!
This might be the most annoying, unusable app out there. It constantly has to text you for verification to let you sign in. Sometimes 5-6 times in a row... At what point does it just know that it's me... It's the same device, the same everything. Also, it's super slow to load. Literally if your company has you use this to clock in, expect to need to sign in a couple minutes early because it will absolutely take that long for the app to load. This app needs to be simplified. It's a total mess.
When I wasn't able to access my paycheck on the app, I tried using the desktop site on a laptop and still wasn't able to login. Not having access to important financial information is a huge problem. Upon reading other reviews this application/company hasn't done much to improve their services for years. I would not recommend anyone use it.
Awful app. If you change WiFi it will make you do verification again even if you tell it not to. Sometimes even if you don't change WiFi. It can take minutes to load and struggles if you do anything other than clock in and out. And now when I log in it says to update but when I click "update now" (the only option) it takes me here where I can uninstall (if work didn't force me to use it I'd never use it) or open. Which uninstalling and reinstalling doesn't update it. Useless. update: it's worse
It's awful. You may think this is a better solution to everyone standing around a single computer, but you will wish for those days again. With this app, long gone are the days of quickly clocking in and getting to it. Now, you get to experience things like multiple verification codes, random lockouts of your account, issues clocking in, awful support, and incorrect time keeping. Seriously, how did I punch in 12 hours in a 4 1/2 hour time frame?! That is this app's one job, and it can't do it!
It won't remember the device, so you'll have to receive a text message almost every time to log in. There's a bunch of problems where sometimes it just won't let you log in or clock in or out sometimes, usually just in. I don't think there's been a full week where this app had no issues. I've used this for 2 different jobs, and had the same problems. These problems have been happening for at least 3-4 years with no fix.... This happens to all my coworkers, even my managers.
Buttons missing, important ones like clock in, on the laptop, it doubles the hours when you have work entered then enter On-site pay. Since they removed the Classic version, the app has not worked. I contacted their help desk, their only response was for me to contact out HR. I complied and now she’s having issues getting through. I can’t clock in or use the app for the phone, I can see what hours I worked 2 weeks ago till Tuesday and can’t enter any more hours in. Lap top version is overly complicated and you spend several screen punches and 30 mins. Just to enter time for one day work times. The developers need to speak to those who actually have to use this app. We will be dropping this service since the Paychex rep told us “ it’s just the way it is now” unprofessional and ridged. Sad state of affairs. Don’t bother calling, using the help button on the app or emailing this company. They won’t return any correspondence.
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