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MyHeritage: Family Tree & DNA

Name: MyHeritage: Family Tree & DNA
Rating: 4.4 (255000 reviews)

MyHeritage.com

4.4

Rating

10,000,000+ Downloads

7.5.40 Version

Category: Reference
Price: free
Age Rating: Everyone
Rating: 4.4
Available on: /
Updated on: Jul 5, 2026

Features & Highlights

DNA Testing

Unlock the secrets of your ancestry with MyHeritage's DNA testing feature. This service provides detailed ethnicity estimates and connects you with potential relatives, helping you understand your genetic background and family connections on a deeper level.

Family Tree Builder

MyHeritage offers an intuitive Family Tree Builder that allows users to easily create and expand their family tree. You can add relatives, upload photos, and even connect with others to discover shared ancestry, making it a fantastic way to visualize your lineage and heritage.

Photo Enhancements

MyHeritage includes impressive photo enhancement tools that allow you to restore, colorize, and animate old family photos. These features breathe new life into cherished memories, making it easy to preserve and share your family's visual history.

Smart Matching

With Smart Matching technology, MyHeritage automatically finds and connects you with other users who share common ancestors. This powerful feature helps to uncover new branches in your family tree and can lead to exciting discoveries about your heritage.

Pros & Cons

Pros

Discover your ancestry with comprehensive family tree tools
Unlock genetic insights through DNA testing options
Connect with relatives worldwide via user-friendly interface
Access historical records to enrich your family history
Receive personalized matches for enhanced family connections

Cons

Limited historical records compared to competitors
High subscription costs for premium features
DNA testing accuracy can vary widely
User interface may be confusing for beginners

Real Experience Using MyHeritage: Family Tree & DNA

Application Scenarios

MyHeritage: Family Tree & DNA serves as an invaluable tool for anyone interested in exploring their family history and genealogy. Users can seamlessly create and manage their family trees, documenting familial connections and uncovering ancestral roots. Whether you're a novice just starting your genealogical journey or a seasoned researcher looking to expand your family tree, this app provides the necessary features to cater to all skill levels. Additionally, with the DNA testing service, users can dive deeper into their ethnic backgrounds and discover relatives they may not have known existed. It’s ideal for family gatherings, where sharing discoveries can reignite interest in heritage and storytelling, allowing families to bond over shared histories.

User Experience

The user experience of MyHeritage is intuitive and engaging. The app's interface is clean, making navigation straightforward for users of all ages. Creating a family tree is simplified with drag-and-drop functionality, allowing users to add relatives and connect them easily. The app also offers hints and suggestions based on existing data, which helps users uncover additional information about their ancestors. Moreover, the integration of historical records and photos enhances the experience, making it more interactive. Users frequently commend the ability to collaborate with family members, making it a social endeavor where everyone can contribute to the family narrative. However, some users have reported occasional lags when retrieving large data sets, which can momentarily disrupt the exploration process.

Pricing

MyHeritage offers a freemium model, allowing users to create a basic family tree at no cost. However, to unlock advanced features such as access to historical records, DNA testing options, and unlimited family tree branches, users must subscribe to one of the paid plans. Pricing varies, with monthly, yearly, and two-year subscription options available, making it flexible for different budgets. While some users find the premium features worth the investment due to the wealth of information they can access, others may consider the costs a bit steep, especially if they are only dabbling in genealogy.

Updates & Support

The developers of MyHeritage are committed to enhancing the app continuously, with regular updates that introduce new features and improve existing ones. Users have noted the company’s responsiveness to feedback, often implementing suggestions that enhance usability. The support system is robust, with a comprehensive FAQ section and responsive customer service available via email. Additionally, the app provides user guides and tutorials, empowering users to make the most of its features. Overall, the commitment to user satisfaction and ongoing development reflects a strong dedication to the genealogy community.

Security & Privacy Review

The MyHeritage app prioritizes security and privacy, employing robust encryption protocols to safeguard user data. All personal information, including DNA test results and family tree details, is transmitted securely, ensuring that sensitive information remains confidential. The app adheres to strict privacy policies, clearly outlining how user data is collected, stored, and utilized. Users have control over their privacy settings, allowing them to manage who can view their family trees and personal information. MyHeritage requires specific permissions to access contacts and storage, enabling users to enhance their family tree experience. However, users can choose to limit these permissions based on their comfort level. The app does not sell user data to third parties, reinforcing its commitment to user privacy. Additionally, MyHeritage complies with international data protection regulations, ensuring that user rights are respected and upheld. Overall, MyHeritage demonstrates a strong dedication to maintaining the security and privacy of its users, providing a safe platform for family history exploration.

Get Installation Details

Google Play

App Store

User Reviews

Mv Conn

2020/07/28

Non-existant customer service. It's a total lie that they have 24-hr support. The call cuts off no matter what you choose. In fact, to purchase a sub, they require your account number -- how ridiculous is that!! Absolute rip-off: Even when I upgraded to the 2nd level, everything they sent me needed a further upgrade to access the data, and so on!!!
N'Tanya Pagan Owner & Executive Director

2024/11/11

I just logged in after 3 or 4 years of not checking it and found out that someone has accessed my account and tampered with the information!! They even changed MY NAME to something derogatory!! I'm pretty sure I know who's behind it. There's a pretty narrow list of suspects. But I sure hope that they can track down who did it and how they hacked my account! This is a serious data breach! Plus their high price for membership is discriminatory since minorities would have a hard time affording it!
Malik G

2025/05/07

I had gotten the free trial before annual charges. I quickly gave up after 2 to 3 hours of use because the results were minimal and I had believed I cancelled my subscription only to find that I would be charged on the 29th of April. I put in one ticket requesting a refund but in their system you cannot see progress of your ticket and now they have tried to charge me again. The customer service is non-existent as I have tried to call, email, or file a ticket and had no results. Idonotrecommend.
Angie Cochran

2021/06/19

This app is full of bugs. Won't let me add facts to people in my tree, it says wondering went wrong. I can't add search info as it says something went wrong. There website is just as bad, as it is not working correctly either and says something went wrong. It's not my phone as all other apps work the way in which they should. Reasonable price for what was offered but useless if can't use. Canceling.
Aubree Tanner

2021/05/05

When I open the app, it won't let me click on anything. I updated it and still have the same issue. Also ridiculous amount of money for such a simple tool, and of course they charge you annually so if you forget to cancel after your free trial, they get an entire years worth of frees out of you. Super dishonest if you ask me. Maybe if you actually provided a quality product people would choose to pay for it and your wouldn't have to trick them

Review Source: Google Play store public user reviews.

FAQ

Does MyHeritage: Family Tree & DNA collect my personal data?

MyHeritage: Family Tree & DNA collects personal data to provide its services, including information entered into family trees and DNA test results, and it adheres to privacy policies to protect user data.

Does MyHeritage: Family Tree & DNA offer a free trial or free version?

Yes, MyHeritage: Family Tree & DNA offers a free version with limited features, as well as a free trial period for users to explore premium features before committing to a subscription.

Does MyHeritage: Family Tree & DNA require an internet connection?

Yes, MyHeritage: Family Tree & DNA requires an internet connection for most features, including accessing records, syncing family trees, and using DNA analysis tools.

How can I contact support or send feedback for MyHeritage: Family Tree & DNA?

You can contact MyHeritage support through their official website, where you can find help articles, submit a support request, or provide feedback about your experience using the app.

How do I manage or cancel my MyHeritage: Family Tree & DNA subscription?

You can manage or cancel your MyHeritage: Family Tree & DNA subscription through your account settings on the website or app, where you can find options for subscription management.

How to use MyHeritage: Family Tree & DNA

Can I access MyHeritage on multiple devices?

Yes, you can log into your MyHeritage account on multiple devices using the same credentials.

How can I contact MyHeritage customer service?

You can reach MyHeritage customer service through their support page on the website or by emailing them directly at support

How can I log in to my MyHeritage account?

Visit the MyHeritage website, click on 'Login', enter your email and password, then click 'Sign In'.

How do I activate my DNA kit with MyHeritage?

To activate your DNA kit, visit the MyHeritage DNA activation page, enter the kit number found in your kit, and follow the prompts.

How do I reset my MyHeritage login password?

Click on 'Forgot Password?' on the login page, enter your email, and follow the instructions sent to your inbox.

What's New

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