Auto Club
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Information
- Category: Lifestyle
- Price: free
- Age Rating: /
-
Rating:
4.6
- Developer: American Automobile Association, Inc.
- Version: 1.69.1
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Features
The Auto Club App mobile app offers a range of features to make your driving experience more convenient and enjoyable. With the app, you can easily request roadside assistance with just a few taps on your phone. You can also access your membership details, including your coverage and benefits, and view your membership card digitally. The app also provides access to discounts and savings at various partner locations, as well as the ability to plan and save trip routes. Additionally, you can use the app to find nearby gas stations, parking, and other essential services.
With the Auto Club App mobile app, you can also access valuable resources such as travel guides, road trip ideas, and safety tips. The app also includes a digital insurance card, making it easy to access your policy information on the go. With its user-friendly interface and comprehensive features, the Auto Club App mobile app is a must-have for any driver.
How to Use
To use the Auto Club App mobile app, simply download it from the App Store or Google Play Store and log in with your membership credentials. Once logged in, you can easily access roadside assistance, view your membership details, and take advantage of discounts and savings. You can also use the app to plan and save trip routes, find nearby services, and access valuable resources such as travel guides and safety tips. The app is designed to be intuitive and user-friendly, making it easy for drivers of all levels of tech-savviness to navigate and utilize its features.
Pros & Cons
Pros of the Auto Club App mobile app include its convenience and ease of use. The app provides quick access to roadside assistance, membership details, and discounts, making it a valuable tool for drivers. The app's user-friendly interface and valuable resources also make it a standout choice for those looking to enhance their driving experience.
On the downside, some users may find the app's features to be limited compared to other similar apps on the market. Additionally, there may be occasional technical glitches or bugs that could impact the app's performance. However, overall, the Auto Club App mobile app offers a range of valuable features that make it a worthwhile addition to any driver's toolkit.
User Reviews
Review Source: Google Play Store
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Very convenient and provides tracking for service tech. Gave easy access to my membership information that was needed by the service guy when he arrived. One downside was that I was not able to convert my "battery" call to "tow truck" call after the first guy said a boost didn't start car. I had to call and speak with a rep instead of being able to open a new service ticket on the app.
Requested battery service on the app, the 30 minute timer ran out, I waited longer still nothing. Cancel button didn't work. I'll call next time. EDIT: Apparently it did work, I got a call from the battery guy who went to my location, however the app gave me no updates so it was a surprise. Thanks, if I have a problem again I'll email that support link.
I used the app for the first time today, because I needed a tow and I found a bug while using it on an Android phone. Setting up the tow was very easy. However, there is an overlay banner that gives you a summary of your tow submission that I can't swipe away, which is frustrating. So, now I can't see anything about the tow truck information or look at the map. I would give it more stars if this wasn't an issue.
Works, but the UI is garbage. Do you even test on mainstream devices? Went to get my member ID, and the "r" from the word member was dropped down into the middle of the member ID. Trying to type to a fairly simplistic "Marty" chatbot, app doesn't accommodate a keyboard on the screen, so you can't see what you're typing.
When I have WiFi off, I'm consistently asked if I want it on. If I say No, the app should hold that answer. I have it off for a reason. When I want it back on, I will turn it on. Please fix this. I keep getting messages that the app isn't uploading my driving data. I'm always connected. The only changes I have made is to turn off notifications. Agree with other users, it's too sensitive for hard braking.
The app interferes with my using other apps even though I sitting in a parking lot or in my own house. I have to close the onboard app so I can order takeout. Also, it does not record all my trips. The app shows in my task bar as running. Finally, it seems I get penalized for NOT driving or driving short distances. I'm retired so I don't generally go out. When I do go out, my stops are less than 5 miles away. Other reviews hold similar complaints. I'm hoping for fixes in an update.
The app is pretty good at what it does . It is very tamper resistant . If u shut it down , it knows and demands the permission back or else u loose your discount . It's not over sensitive as some people here suggested . I can still drive 5 - 10 mph over the limit without getting demarets for speeding . It knows when u r not in the car and walking . When it detects this , it will go into battery saver mode . It's not THAT bad on battery . It requires full permissions on ur phone though.
Every time I try to make changes to my car insurance or access my policy I have problems. Most commonly the app gives an "We are sorry, but our online system is not working right now". When, every blue moon, it works and I'm able to make a change, totally mess up my policy. I have to spend days trying to get it fixed with customer service, talking to 5 or 6 people that can't figure out what's going on. This app makes me want to switch insurance companies.
Just HORRIBLE! Wasted hours and hours on basic tasks like editing my home address for an omission that the App made in the first place. Also, to switch states...it keeps defaulting back to my old state of residence! Other previously entered information is missing. I'm currently double paying for two memberships (and have been for seven months!) as there is supposedly no way to transfer memberships or to get a refund?! Every phone call requires being bounced around to as many as five people!
This app is trash. I had an avg score of 85 for the first few months (when it was too early to get the discount), then it quickly dropped to 64 with no explanation. I have a handful of hard brakes in the past 8 months, but nothing else. My score has not moved from 64 one point in either direction in over 3 months. Another app I use for the same time period has me at an 87. They want you to drive safer, but they don't want you to save money. It helps them, not you.
If you touch your phone in pocket or move it to dash etc., this app will count it as hard stops. Happened many times for me and sometimes even count it twice at the same spot?? Really annoying and there is no way to report/feedback/appeal and the next day your score will go down. Please fix this or provide mechanisms to appeal. it's getting worse!! After about a week of no events and supposedly score should go back up but instead it went down 3 points?? Really?? Changing to 0 star!!
Downloaded this for the 15% discount on insurance. It is supposed to monitor driving so you can earn larger discounts at renewal. It is completely inaccurate, though. It registers numerous instances of "hard braking" on every single trip, which don't actually happen. Also, my husband and I both had to download the app since we have 2 cars. However, we ride together every day. It shows different numbers on his trip vs mine, when we're in the same car. Just a way cheat you out of the discount.
Day 1 member..and already regret it. I've been a member for all of 10mins. App had several errors, website also has several error. Attempted to "Change Auto Pay" and conveniently I get an error message each time saying try again later. Forcing a customer to keep Auto-Pay with constant error when they try to change it..doesn't retain the customer and make money. I will simply order a new card and discontinue service. If you have to hold your customers' payment plans hostage, you're doing it wrong
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