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Amazon Flex

Amazon Flex

4.5

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Frequently asked questions

1
Amazon Flex

Amazon Flex is a program that allows individuals to deliver packages for Amazon using their own vehicles. It offers flexible hours and the ability to earn money on a schedule that suits the driver.

2
Choose your delivery block based on your availability.

Delivery blocks are time slots when you can pick up and deliver packages. You can select blocks that fit your personal schedule, allowing for flexibility.

3
Complete the required background check and onboarding process.

Before starting, you must pass a background check and complete onboarding. This process ensures safety and compliance with Amazon's standards for delivery drivers.

4
Create an Amazon account or log in to your account.

To use Amazon Flex, you need an Amazon account. If you don’t have one, you can create it through the app or website. Existing users can simply log in.

5
Deliver packages to customers within the scheduled time frame.

Timely delivery is crucial. You are expected to deliver packages within the time frame specified in your delivery block to maintain customer satisfaction.

6
Download the Amazon Flex app from your app store.

The Amazon Flex app is available for download on both iOS and Android platforms. It serves as the primary tool for managing deliveries, tracking earnings, and receiving notifications.

7
Follow the app's navigation for efficient route guidance.

The app provides GPS navigation to help you find the best routes for deliveries. Following these directions can save time and improve delivery efficiency.

8
Pick up packages from the designated Amazon delivery station.

Packages are collected from specific Amazon delivery stations. You must arrive on time to ensure a smooth pickup process and maintain your schedule.

9
Rate your delivery experience and provide feedback if needed.

After each delivery, you can rate your experience and provide feedback. This helps Amazon improve the service and address any issues drivers may encounter.

10
Select a delivery location and review the details.

After choosing a block, you will select a delivery location. Reviewing the details ensures you understand the number of packages and delivery addresses involved.

11
Stay updated with notifications for new delivery opportunities.

The app sends notifications about new delivery blocks and opportunities. Staying updated helps you maximize your earnings by quickly accepting available jobs.

12
Track your earnings and schedule through the app dashboard.

The app features a dashboard where you can monitor your earnings and upcoming delivery schedules. This allows for better financial planning and time management.

13
Use the app to scan packages upon delivery completion.

Upon delivering a package, you must scan it using the app. This confirms delivery and updates the system, ensuring accurate tracking of completed deliveries.