Uber Technologies, Inc.
4.6 
Category: Food & Drink
Price: free
Age Rating: Everyone
Rating: 4.6
Available on: /
Updated on: Jul 6, 2026
In addition to meals, Uber Eats provides a grocery delivery service that lets you stock up on essentials without leaving your home. Browse through a curated selection of items from local grocery stores and have them delivered quickly, saving you time and effort.
Uber Eats leverages your preferences and past orders to offer personalized meal suggestions, making it easier for you to discover new favorites. This tailored approach enhances your overall experience, helping you find delicious options that match your taste.
Stay updated on your order with real-time tracking features that let you see exactly when your food or groceries will arrive. With live updates and estimated delivery times, you can plan your day better and ensure you're ready when your order arrives.
Uber Eats offers a smooth and efficient food delivery experience, connecting you with a wide range of local restaurants and cuisines. With just a few taps, you can have your favorite meals delivered right to your doorstep, making dining at home both convenient and enjoyable.
Convenient delivery from local restaurants right to your door. Wide selection of cuisines to satisfy any craving. Grocery options available for easy shopping at home. User-friendly app makes ordering quick and simple. Real-time tracking ensures you know when your order arrives. 
High delivery fees can increase overall meal costs for customers. Limited availability of restaurants may restrict dining options. Delivery times can be inconsistent, affecting meal freshness and quality. Uber Eats: Food and Grocery is designed to cater to a wide array of scenarios, making it a versatile choice for users. Whether you're at home on a lazy Sunday afternoon, at the office during lunch hours, or even hosting a gathering with friends, the app simplifies the ordering process for food and groceries. It seamlessly connects users to local restaurants and stores, allowing you to explore a broad range of cuisines or pick up essential grocery items. The app's functionality is particularly beneficial during busy weekdays when time is limited, or on weekends when one prefers not to cook. Additionally, the option to schedule deliveries in advance adds a layer of convenience for those planning meals ahead of time.
The user experience on Uber Eats is generally intuitive and user-friendly. Upon opening the app, users are greeted with a clean interface that makes navigation effortless. The search functionality allows for easy filtering by cuisine, dietary preferences, or even customer ratings. The order tracking feature is a highlight, providing real-time updates on food preparation and delivery status, which enhances the overall experience. Moreover, the app's ability to store previous orders simplifies the reordering process. However, occasional glitches or slow loading times can occur, particularly during peak hours, which can be frustrating. Still, the overall design and functionality create an enjoyable experience for users looking to satisfy their cravings quickly.
Pricing on the Uber Eats app varies depending on the chosen restaurant and the items ordered. The platform is known for its competitive pricing, often featuring promotions and discounts that can make ordering more affordable. However, users should be aware of additional delivery fees and service charges that can apply, especially during busy times or in certain locations. While the app offers a subscription service called Uber Eats Pass, which provides free delivery and discounts on orders, it may not be necessary for casual users. Overall, while prices can fluctuate, there are options available to suit various budgets.
Uber Eats frequently rolls out updates to enhance functionality and user experience. These updates often include new features, improved performance, and expanded restaurant partnerships, keeping the app fresh and relevant. The support system is also robust, offering users multiple avenues for assistance, including in-app chat support, email, and an extensive FAQ section. Customers generally find the support team responsive and helpful in resolving issues or answering queries. In conclusion, the continuous updates and strong support framework contribute positively to the overall experience of using the Uber Eats app.
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App Store 
Used it because a couple restaurants I like moved here from Doordash and I'm disappointed. The fees are worse and the food took an hour and 15 minutes to arrive and the driver didn't follow instructions on where to drop off the food. Everytime I order using this app it takes forever and always says the driver has to make multiple stops. Also there's ads EVERYWHERE on this app and some seem like scams. Also also you can only see where the driver is when they're close to you, unhelpful.
If the store and driver are competent, there is usually not a problem. But if one is off, your order can be late, have missing items or be totally lost. Customer service is difficult to get a hold of. You have to use website not app. Plus agents are rude and try to rush you along. For example, Danica could give me a refund for 2 of my missing/wrong items but the 3rd missing item was beyond her scope to handle. She credited the separate order of fries but not the kids meal missing fries
I canceled an order 5-10 minutes after placing it. Uber Eats took the whole payment regardless and refused, several times, a refund. I asked customer service three times to refund because it was only 5-10 minutes after placing the order, and they ended the "chat" each time. I remember the days when customer service was over the phone, or you could properly dispute a case. It is absurd, no matter the store, to pay almost full price if you cancel an order within a decent time range. Absurd.
I don't recommend any of these delivery apps. I recently switched from Door Dash to Uber Eats. I made an order, and when the driver arrived, they mentioned that the items I ordered were missing and that the order needed to be canceled. Canceling the order on my phone ended up charging me $28. I contacted support, and they basically said theres nothing they can do because I canceled the order.
Absolutely atrocious customer service. I've tried many times to accept this app but it's horrible. Not once have I had an order be correct, and only once have I been refunded for my issues. I've had food come with mistakes, food missing all together, etc. No way to talk to a real person to get this dealt with properly. Tried ordering again today, missing four sandwiches, the app OVERCHARGING me for items NOT on my list, time to dispute with my bank. I beg of you, don't use this app!
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's feedback feature or by contacting customer support directly.
Yes, Uber Eats: Food and Grocery collects personal data such as location, payment information, and order history to enhance user experience and for marketing purposes.
No, Uber Eats: Food and Grocery requires an internet connection to browse menus and place orders, so it does not support offline use.
You can cancel your subscription through the app settings or by contacting customer support for assistance.
A subscription to Uber Eats: Food and Grocery typically costs a monthly fee, which varies based on location and available promotions.
Yes, you can change your account details in the settings section once you log in.
You can reach Uber Eats customer service through the app or website by navigating to the Help section.
For grocery order issues, contact Uber Eats customer service through the app for quick assistance.
To activate your account, follow the link sent to your email after registration. If you didn't receive it, check your spam folder or contact customer service.
You can submit your complaint through the Help section in the app or website for customer service to review.
We update the Uber Eats app as often as possible to make it faster and more reliable for you.Love the app? Rate us! Your feedback keeps the Uber Eats running.Have a question? Tap Help in the Uber Eats app or visit help.uber.com.
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