Instacart
4.7 
Category: Food & Drink
Price: free
Age Rating: Everyone
Rating: 4.7
Available on: /
Updated on: Jul 6, 2026
You can choose from a variety of delivery options that fit your schedule, including scheduled deliveries or the convenience of same-day service. Instacart also allows you to pick up your order from local stores, giving you the flexibility to shop the way that works best for you.
Instacart learns your shopping preferences over time, providing tailored suggestions that match your tastes. This feature helps you discover new items and streamline your shopping list, ensuring that you never forget your favorites while also trying something new.
Instacart offers same-day grocery delivery, making it easy to get your essentials without leaving home. Simply select your favorite items from local stores and have them delivered to your doorstep in as little as an hour, saving you time and effort during your busy day.
The Instacart app features an intuitive design that simplifies the shopping experience. With easy navigation and a robust search function, you can quickly find what you need, compare prices, and discover new products, making grocery shopping a breeze.
Convenient grocery shopping from the comfort of your home. Variety of stores and products to choose from. Same-day delivery options for urgent needs. User-friendly app for easy order management. Flexible delivery times to fit your schedule. 
High delivery fees can increase overall grocery costs. Limited availability of certain items may lead to substitutions. Delivery timing can be inconsistent, causing potential delays in receiving orders. Instacart is a versatile app that caters to a wide range of grocery shopping needs, making it ideal for various scenarios. Whether you're a busy professional juggling work and personal commitments, a parent managing a household, or simply someone who prefers the convenience of online shopping, Instacart offers a solution tailored to your lifestyle. Users can order groceries from their favorite local stores and have them delivered directly to their doorstep, saving time and effort. Additionally, the app is perfect for last-minute meal preparations or stocking up during seasonal events, such as holidays or family gatherings. With the ability to schedule deliveries at specific times, Instacart ensures that groceries arrive when they are needed most, making it a reliable choice for those with tight schedules.
The user experience on Instacart is generally positive, characterized by a user-friendly interface that simplifies the shopping process. The app boasts a clean design, allowing users to easily navigate through various categories and find their preferred items quickly. The search functionality is efficient, enabling users to locate specific products with minimal effort. Once items are added to the cart, the checkout process is straightforward, with multiple payment options available. Users appreciate the real-time updates on their orders and the ability to communicate with their personal shoppers for substitutions or special requests. However, some users have reported occasional glitches or delays during peak hours, which can detract from the overall experience. Nonetheless, the convenience of having groceries delivered to your door often outweighs these minor issues.
Instacart operates on a pricing model that includes delivery fees, service fees, and the cost of groceries. While users can opt for a membership through Instacart Express, which offers free delivery on orders over a certain amount, many find that the additional costs can add up quickly. The delivery fees vary based on the distance from the store and the size of the order, and users should also factor in service fees, which can range depending on the time of delivery and promotions. Overall, while Instacart provides a convenient service, it is important for users to compare prices with local grocery stores, as the convenience comes at a premium.
Instacart is committed to improving its service, regularly releasing updates that enhance app functionality and user experience. These updates often include features such as improved order tracking, better user interface elements, and expanded store options. The app's support system is also commendable, offering multiple channels for users to seek assistance. Users can access a well-organized help center, utilize live chat features, or contact customer support via email. Feedback from users is taken seriously, and the team is quick to address common issues, ensuring that the app continues to evolve and meet the needs of its diverse user base.
Security & Privacy Review
Google Play 
App Store 
Riddled with scammers and hidden fees. Ordered a single item, then get a message saying the item was about 40% more than what was originally purchased for and asked my approval for the purchase which I did agree to. The was delivered with a receipt for the price that I originally agreed upon from the store it was purchased, then got the receipt from instacart showing 2 items. Only ever received one item and they marked that one item up 40% from the store and somehow changed my items to two.
I have been using the Instacart app for a little while now, and I really enjoy it. The app is very easy to use, you do pay more for some items than you would in the store, but that is the cost of convience. 9/11/24 UPDATE: I recently notice that when I order heavy items the female shoppers will mark them as not available, even when the item is available. I feel like some of them don't want to lift the heavy items. I'm ready to stop using instacart. I wish I could choose male shopper for my order
Before Instacart offered free delivery. Now, in order to force Instacart+ on people, you have to pay anywhere from $1.99 to $9.99 depending on how fast you need the items delivered; absolutely awful. Plus, shoppers don't know how to say thank you. A $25 tip isn't enough? Do you want $1,000? Items shown as in stock are often marked as not available & alternatives ignored. What a joke Instacart has become.
Beware! I have tried to reach support and work through ordering issues multiple times. Each time they have told me a different way that they cannot help me. They have told me they can link a new account but without my Instacart+ offers (which make restaurants affordable), that I can verify my number in a month after my subscription expires, and that, because I was able to place one order, I am not eligible for a refund. Run, fast and far.
Search function is busted. Shoppers consistently deliver to the wrong address. I've even received orders meant for other people, not just had my own orders misplaced. There needs to be more of a way to make sure shoppers drop off orders at the correct place. As it stands, I'm paying a monthly fee to get a slight discount on orders I rarely actually get.
Review Source: Google Play store public user reviews.
Yes, Instacart: Get Food Delivery collects personal information such as your name, address, payment details, and shopping preferences to facilitate orders and improve service.
Instacart: Get Food Delivery does not offer a free version, but new users may have access to promotions or discounts for their first orders.
Yes, Instacart: Get Food Delivery requires a stable internet connection to browse items, place orders, and communicate with personal shoppers.
You can contact support or send feedback through the help section of the Instacart app or website, where you can find options to chat with customer service or submit inquiries.
You can manage or cancel your Instacart: Get Food Delivery subscription through your account settings in the app or website, where you can find options to update billing information or cancel the service.
Yes, you can change your customer number by contacting customer service for help with updating your account information.
Yes, you can log in to your Instacart account from multiple devices using the same credentials.
You can reach customer service by calling the customer number listed on the Instacart website or through the app's help section.
To report delivery issues, use the customer number provided in the app or on the website to reach customer service.
If you can’t remember your email, try using your phone number. If that doesn't work, contact customer service for further assistance.
Delivering fresh groceries on your schedule means our app is always evolving. With this update, we've fixed a few underlying issues to give you the most seamless experience possible. Happy shopping!
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