TSB Bank plc.
4.4 
Category: Finance
Price: free
Age Rating: 4+
Rating: 4.4
Available on: /
Updated on: Jun 11, 2026
Take control of your finances with built-in budgeting tools that help you track your spending and set financial goals. These tools provide insights into your spending habits, making it easier to manage your money and work towards achieving your financial objectives.
Transferring money between your accounts or sending funds to others is a breeze with TSB Mobile Banking. The intuitive interface allows for quick and hassle-free transactions, ensuring that your money moves exactly where you need it, when you need it, all from the palm of your hand.
Stay informed with instant notifications that alert you to important account activities, such as transactions and balance updates. This feature helps you keep track of your spending and ensures you're always aware of your financial status, making it easier to manage your budget effectively.
TSB Mobile Banking offers a secure and user-friendly log-in process, utilizing advanced encryption technology to protect your sensitive information. With options for biometric authentication, accessing your accounts is both quick and safe, giving you peace of mind while managing your finances on the go.
Secure access to your accounts anytime, anywhere Easy transfer of funds between accounts Instant notifications for transactions and alerts User-friendly interface for seamless navigation Manage bills and payments effortlessly from your phone 
Limited functionality compared to desktop version Frequent app crashes reported by users Slow customer support response times Security concerns with mobile banking apps The TSB Mobile Banking app is designed to cater to a wide range of banking needs, making it suitable for various application scenarios. Users can seamlessly manage their everyday banking activities, including checking account balances, transferring money, and paying bills. The app is particularly beneficial for users who are always on the move, as it allows them to access their accounts anytime and anywhere. Whether you're a busy professional looking to pay bills during a lunch break or a student wanting to keep track of your finances, TSB Mobile Banking offers a convenient solution. Additionally, the app supports features such as setting up notifications for transactions and account activity, ensuring users stay informed and in control of their finances.
The user experience on the TSB Mobile Banking app is generally positive, characterized by its intuitive interface and ease of navigation. Upon logging in, users are greeted with a clean dashboard that presents essential information at a glance. The app's layout is user-friendly, allowing users to locate features quickly without any confusion. Most users appreciate the biometric login option, which enhances security while providing quick access. The app's performance is also commendable, with minimal lag times and smooth transitions between different sections. However, some users have reported occasional bugs and glitches during updates. Overall, the TSB Mobile Banking app prioritizes user experience, making banking accessible for everyone.
One of the key advantages of the TSB Mobile Banking app is that it is free to download and use for TSB account holders. There are no hidden fees associated with using the app for standard banking services, such as checking balances, making transfers, or setting up direct debits. However, users should be aware of any potential fees related to specific transactions or services offered through the bank that may not be directly tied to app usage. Overall, the app provides excellent value for those who are already TSB customers, making banking convenient without incurring additional costs.
TSB is committed to regularly updating its mobile banking app to enhance features and improve functionality based on user feedback. Users can expect periodic updates that address bugs, introduce new features, and enhance security measures. The support for the TSB Mobile Banking app is robust, with multiple channels available for users seeking assistance. The in-app help section provides answers to frequently asked questions, and users can easily contact customer support through chat or phone options. Overall, TSB demonstrates a proactive approach in maintaining the app and ensuring users have access to reliable support whenever needed.
Security & Privacy Review
Google Play 
App Store 
When entering a payment to a new recipient, app loses all the information I entered on the New Payee screen whenever I switched to email to look up the information because I was returned to the Top level screen for entering a new payment. I was forced to jot down all the new payee information on a scrap of paper (security risk) because I can't retain several items of information like Recipient Company, Account No , Sort code etc in my head. Please improve this aspect of the app, it's annoying.
when trying to add a new payee when you have received the details from a different app is incredibly frustrating. you can't switch between apps without the tsb app forgetting everything you've put in, so you have to either write it down or carefully view the other app without switching screens. it's taken multiple attempts to get even part of the way and when my phone call ended the app minimised itself and forgot all of the information. I cannot express how stupid that is. other bank apps cope.
When entering account details for a new payee, exiting the app takes you back to the beginning of the process. This means that it is impossible to switch between different banking apps to add yourself as a payee. You have to go through the difficulty of copying and pasting details from another app into TSB.
upgraded my phone and it's physically impossible to login, update a password, update a question or complete any process whatsoever to gain access. there isn't even a chat function to request help. sitting here with an inbox full of pointless verification codes that achieve nothing.
The app works well but I find that I cannot approve a payment by fingerprint using my s23ultra. my fingerprint sensor is where the reject box is at the bottom of the screen so it never allows fingerprint to work.This means I need to use my old phone to approve a payment with a side fingerprint sensor which is not practical and very annoying as I dont carry my old phone on me. TSB needs to sort this problem asap.
Review Source: Google Play store public user reviews.
Yes, TSB Mobile Banking collects personal data to provide services and enhance user experience, but it adheres to strict privacy policies to protect your information.
TSB Mobile Banking is free to download and use for TSB customers, with no subscription fees required for accessing basic banking features.
Yes, TSB Mobile Banking requires an internet connection, either through Wi-Fi or mobile data, to access your account and perform banking activities.
You can contact TSB Mobile Banking support through the app’s help section, visit the TSB website for customer service options, or call their customer support line for assistance and feedback.
Since TSB Mobile Banking does not have a subscription model, there is no need to manage or cancel a subscription; you can simply stop using the app at any time.
To activate the app, download it from your app store, open it, and follow the prompts to register using your customer number and personal details.
You can contact TSB customer service by calling 0345 975 8758 or using the live chat option in the app.
Open the app, enter your username and password, then tap 'Log In'. You may need to verify your identity with a code sent to your registered mobile number.
TSB's customer number is 0345 975 8758 for general inquiries and support.
Introducing a new way to explore what you can borrow with us! Now you can quickly check how likely you are to be approved for an unsecured loan and see how much you could borrow. It‘ll help you plan with greater confidence and make more informed decisions. Please post a review of our app if you have a moment.
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