Nest Labs Inc.
3.8 
Category: Lifestyle
Price: free
Age Rating: Everyone
Rating: 3.8
Available on: /
Updated on: May 1, 2026
Nest provides detailed reports on your energy consumption, helping you understand how much energy you use and why. With insights and tips on how to save, you can make informed decisions to reduce your energy bills without sacrificing comfort.
With the Nest app, you can control your thermostat from anywhere using your smartphone. This feature allows you to adjust the temperature on the go, check your energy usage, and receive alerts, giving you peace of mind and control even when you’re away from home.
Nest learns your temperature preferences over time, automatically adjusting settings to keep your home comfortable while saving energy. With its intuitive interface, you can easily set schedules or override them with just a few taps, ensuring that your environment is always just right for you.
Nest seamlessly integrates with voice assistants like Google Assistant and Amazon Alexa, allowing you to adjust your thermostat hands-free. Simply use your voice to set the perfect temperature, making it easier than ever to create a comfortable atmosphere in your home.
Nest offers seamless integration with smart home devices for enhanced convenience. Its energy-saving features help reduce utility bills significantly over time. User-friendly app allows for remote temperature control from anywhere. Smart learning adjusts settings based on your schedule and preferences. High-quality design complements any home décor while providing functionality. 
Nest devices can be expensive compared to other smart home options. Limited compatibility with non-Nest products may restrict usability. Frequent software updates can disrupt user experience and settings. Nest is a versatile app designed to enhance user convenience and connectivity in various everyday scenarios. Primarily, it serves as a home automation tool, allowing users to control their smart home devices seamlessly. Whether you are adjusting the thermostat, managing security cameras, or scheduling lights, Nest provides a centralized hub for all your smart home needs. Additionally, the app is beneficial for users who want to monitor energy consumption, as it provides real-time insights into usage patterns. This feature is particularly useful for eco-conscious individuals aiming to reduce their carbon footprint. Furthermore, the app is ideal for families, enabling parents to keep an eye on home activities remotely and receive alerts for unusual activities, thereby enhancing security.
The user experience of Nest is generally positive, characterized by its intuitive interface and user-friendly design. Upon initial setup, users are greeted with a clean layout that makes navigation straightforward. The app’s responsiveness is commendable, with minimal lag when controlling devices. Users can customize their dashboards to prioritize the information and controls they use most, streamlining their interaction with the app. Notifications are timely and informative, keeping users updated about their home’s status without being overwhelming. However, some users have reported occasional connectivity issues, particularly when syncing devices. Despite these minor hiccups, the overall experience remains satisfactory, making it accessible for both tech-savvy individuals and those new to smart home technology.
Nest operates on a freemium model, where the base app is free to download and use with limited features. Users can access premium functionalities through subscription plans that provide enhanced capabilities such as advanced security features, extended cloud storage for video recordings, and energy-saving recommendations. The pricing is competitive compared to similar apps in the market, and many users find value in the features provided by the subscription. Additionally, occasional promotional offers allow users to try premium features at a discounted rate, making it an attractive option for budget-conscious consumers.
Nest is committed to providing regular updates that enhance performance and introduce new features, ensuring users have access to the latest technology and improvements. The app receives frequent updates that address bugs and improve overall functionality. User feedback is actively sought, and many updates are influenced by community suggestions, which fosters a sense of involvement. Support options are robust, featuring a comprehensive FAQ section, user forums, and direct customer service contact through chat and email. While response times can vary, most users report satisfactory resolution of issues, contributing to a positive overall experience with the app.
Security & Privacy Review
Presence sensing for home/away assist gets worse and worse. It used to turn the camera on, set the thermostat to eco, and undo that when one of us came home. Now we're lucky if it ever does it at all. The camera comes on when we leave most of the time, but it only turns off half of the time. Eco mode has to be done "manually." update 2+ years later: same. Eco mode changes itself more often now, but the camera does less, so it is about the same.
I only use this for the thermostat. It works more or less and I like the reporting, but the scheduling UI is terrible on mobile. i think it was designed for a browser. Its way too small and sensitive for the average mobile user. Initially 3 stars, but it has been this way for YEARS, so dropping to 2. Not interested in any other nest products if they can't get the simple ones right.
Learning mode does NOT work well! I have it set to 68 for heat, and it turns itself on and heats to 70. I'll turn it off at night because I don't like to be hot and I don't trust it to keep the right temp - and I'll STILL wake up to it running and heating my place to 70/71. I turned off learning mode since the previous owner said it caused nothing but problems, and it's STILL causing problems. I do love that I can adjust the temp from my phone, but I feel l have to fuss with it too much.
Owned for years and not a single improvement has ever been made. Same glitchy app it's been since day one. This company doesn't care. Bad UI, frequently disconnects from the internet, ridiculously poorly designed scheduling. "Learning thermostat" can't even follow a schedule properly. And now for LITERALLY no reason at all it keeps putting itself into eco mode and not heating my home unless I manually put it back to heating. If it wasn't so expensive I would've thrown it out years ago.
Nest works well with Google Home, but two things could improve. 1, give more notice BEFORE the monthly smoke alarm sound check, not after it happens. 2, give more time to tell the app that smoke is from cooking before sounding the alarm - 5 seconds isn't enough time to get the phone out of my pocket, open the app, and figure out how to say it's safe.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or the official Nest website.
Yes, Nest collects personal data to provide its services, but users can manage their privacy settings and data sharing preferences within the app.
Nest requires an internet connection for most of its features, but some basic functionalities may be accessible offline depending on the device.
To cancel your Nest subscription, you can go to the account settings in the app and follow the prompts to manage your subscription.
The subscription cost for Nest varies based on the specific services and features selected, with options typically starting at around $6 per month.
Yes, you can activate your Nest account using the app by following the on-screen instructions after downloading it.
Yes, you can log in to your Nest account from multiple devices using the same credentials.
You can reach customer service by visiting the Nest website and using the contact form or calling the support number listed there.
After creating your account, check your email for an activation link and follow the instructions to activate your services.
To log in, visit the Nest website or app, enter your email and password, then click "Log In."
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