Booksy International sp. z o.o.
4.9 
Category: Lifestyle
Price: free
Age Rating: Everyone
Rating: 4.9
Available on: /
Updated on: Jul 6, 2026
Never forget an appointment again with Booksy's convenient reminder feature. You’ll receive timely notifications before your scheduled services, helping you stay organized and ensuring you arrive on time, ready to enjoy your experience.
Booksy for Customers makes scheduling appointments a breeze with its user-friendly interface. You can quickly find available slots and secure your appointments in just a few taps, saving you time and hassle while ensuring you never miss out on your favorite service providers.
With Booksy, you receive tailored suggestions based on your preferences and previous bookings. This feature helps you discover new services or professionals that match your style, making your experience more enjoyable and ensuring you always receive the best possible care.
Read real customer reviews and ratings for various service providers directly within the app. This transparency allows you to make informed decisions based on the experiences of others, giving you confidence in your choices and enhancing your overall satisfaction.
Easy online booking anytime, anywhere Discover new services and providers nearby Access real-time availability for appointments Receive reminders for upcoming bookings Read reviews to choose the best professionals 
Limited availability of some service providers High cancellation fees may apply Inconsistent service quality among different businesses Difficulties with app navigation for some users Booksy for Customers is designed for anyone seeking convenience in managing their appointments. Whether you're looking to book a last-minute haircut, schedule a relaxing massage, or find a reliable nail technician, this app caters to a wide range of services. Users can browse local businesses, read reviews, and view available appointment slots in real time, making it perfect for those with busy schedules. The app is particularly beneficial for individuals who travel frequently, as it allows users to find services in new cities effortlessly. Additionally, Booksy is a great tool for groups, allowing friends to coordinate their appointments together, whether for a wedding, special event, or just a fun day out.
The user experience on Booksy is generally smooth and intuitive. The interface is clean and user-friendly, making it easy to navigate through various services and providers. Users appreciate the ability to filter searches based on location, service type, and even ratings, allowing for a personalized experience. Booking appointments is straightforward, with reminders and notifications ensuring that users never miss a scheduled time. Many users have reported that the option to manage their appointments directly through the app is a game-changer, eliminating the need for phone calls and back-and-forth communications. The integration of customer reviews adds another layer of confidence for users, as they can make informed decisions based on others’ experiences.
Booksy for Customers operates on a free-to-download model, which is a significant advantage for users. While the app does not charge users for its basic features, pricing for services varies depending on the individual businesses listed within the app. Customers can often find exclusive deals and promotions through the app, making it an economical choice for those looking to save while enjoying quality services. Some businesses may offer loyalty programs or discounts for repeat bookings, adding further value for regular users. Overall, the pricing structure is transparent, and users can see the costs associated with different services right at their fingertips.
Booksy regularly updates its app to enhance user experience and fix any recurring issues. Users have noticed improvements in speed and functionality with each update, which is a testament to the developers' commitment to quality. The support system is efficient, with a dedicated help section within the app that addresses common queries. Users can also reach out to customer support via email or through social media channels, where responses are typically prompt. Overall, the combination of consistent updates and responsive support ensures that users can enjoy a seamless experience while using Booksy for their appointment needs.
Security & Privacy Review
There's a bug that shows a booking total, but will secretly add a hidden tip to the total during payment. Customer Service *acknowledged the bug* and told me to try to get the refund from my barber when it wasn't their fault. The default tip should be shown and changeable. This isn't too confused with the optional tip screen. Completely different. That gets set to zero and I've gotten secretly charged $10 extra 3 times in a row.
The app is good if your barber or stylist doesn't require a deposit for the appointment. When that happens, the app just feels like a scam. it's constantly trying to control how much you tip and can even double charge you for the tip (on the deposit and after the service is completed). It's very confusing when it comes to payments. Honestly I prefer to just book with the app and pay cash in person. That way I don't get over charged
the app interface is just okay. My barber messaged me and I only noticed through an app notification popup. Once I click it, the app simply takes me to my appointment page with no place to respond or view the full message. this is a huge error and could cost people money if a business chooses to rely mainly on Booksy and doesn't have other accessible communication channels. extremely frustrating. i have no way to see the message that was sent to me nor respond.
I hate the way this pushes you to download yet another app. I don't want an app. I want a haircut. they just want your precious precious data. they make it incredibly hard to NOT use the app, but it's an option. usually you can open in Web browser and view as a "Desktop Site" and to book without the app. but Booksy still pushes the app. instead I have to book from my laptop. annoying. annoying. annoying. do I find a new barber, or do I continue to jump through the loops to book with them?
I used the Booksy app while out of town and booked a barber appointment that was confirmed the night before. When I arrived, the person at the address said the barber was unavailable and acted as if the business was not legitimate. I received no prior cancellation notice and later could not leave a review because the provider canceled. This was inconvenient while traveling and made the platform feel unreliable and poorly verified.
Review Source: Google Play store public user reviews.
Yes, Booksy for Customers collects personal data such as your name, email address, and phone number to facilitate bookings and improve user experience, but it follows strict privacy measures to protect your information.
Booksy for Customers offers a free version that allows users to book appointments, but some advanced features may require a subscription.
Yes, Booksy for Customers requires an active internet connection to access its features, as the app relies on online data to connect users with service providers.
You can contact support or send feedback for Booksy for Customers through the app's help section, which provides options for customer service via email or chat support.
You can manage or cancel your Booksy for Customers subscription through the app's settings menu, where you will find options for subscription management and cancellation.
To activate your account, follow the link sent to your email during registration. Click the link to complete the activation.
You can reach Customer Service through the app's settings or visit the Booksy website for support options.
Open the app and enter your registered email and password. If you’ve forgotten your password, use the “Forgot Password?
Booksy does not have a specific customer number; support can be accessed via the app or website.
We’ve made some improvements to make booking your next appointment even easier. - Bug fixes- Performance improvements
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