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Mercari: Buy and Sell App

Mercari: Buy and Sell App

verified

Mercari, Inc

4.7
Rating
10,000,000+ Downloads
9.38.0 Version
  • category

    Category: Shopping

  • price

    Price: free

  • age rating

    Age Rating: Teen

  • rating

    Rating: 4.7

  • available on

    Available on: /

  • updated on

    Updated on: Jun 30, 2026

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Features & Highlights

Easy Listing Process

Mercari streamlines the selling experience with a simple listing process. Just snap a few photos, write a description, and set your price. It's designed to help you get your items online quickly, so you can start earning money in no time.

Secure Transactions

Safety is a top priority on Mercari, which is why the app offers secure transactions for both buyers and sellers. With payment held until the item is delivered and a rating system in place, you can buy and sell with confidence.

User-Friendly Interface

Navigating the Mercari app is a breeze, thanks to its intuitive design. Whether you're browsing or listing items, the clean layout and easy navigation help enhance your overall shopping experience, making it enjoyable for everyone.

Wide Variety of Items

From clothing and electronics to home goods and collectibles, Mercari offers a vast marketplace for users. No matter what you're searching for, you're likely to find unique items at great prices, making it a fun treasure hunt for shoppers.

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Pros & Cons

Pros
  • Mercari offers a user-friendly interface for seamless buying and selling.
  • Enjoy a diverse marketplace with millions of items available.
  • Secure payment options ensure safe transactions for all users.
  • Quick listing process allows you to sell items in minutes.
  • In-app messaging facilitates easy communication between buyers and sellers.
Cons
  • High seller fees can reduce overall profits for users.
  • Limited customer support may lead to unresolved issues.
  • Buyers may face scams without adequate buyer protection measures.

Real Experience Using Mercari: Buy and Sell App

Application Scenarios

Mercari is a versatile platform designed for users looking to buy and sell second-hand items effortlessly. Whether you’re decluttering your home or hunting for unique bargains, Mercari caters to a variety of scenarios. Sellers can list items ranging from clothing and electronics to collectibles and home goods, making it an ideal choice for those wanting to turn unused possessions into cash. Buyers, on the other hand, can explore an extensive range of affordable products from local and national sellers, allowing for a treasure hunt experience right from their smartphones. The app also features a user-friendly search function, enabling users to filter items by category, price, and condition, ensuring a seamless shopping experience.

User Experience

The user experience on Mercari is generally positive, characterized by its intuitive interface and straightforward navigation. Upon launching the app, users are greeted with a clean layout that highlights trending items and personalized recommendations. The listing process for sellers is simplified, requiring only a few steps to upload photos, add descriptions, and set prices. Furthermore, the built-in chat feature facilitates direct communication between buyers and sellers, fostering trust and clarity. However, some users have reported occasional glitches, such as slow loading times or issues with notifications. Despite these minor setbacks, the overall functionality of the app remains strong, allowing users to engage in transactions with relative ease.

Pricing

Mercari operates on a competitive pricing model, which appeals to both buyers and sellers. The app itself is free to download and use, with no upfront costs associated with listing items for sale. However, Mercari does charge a selling fee of 10% on each completed transaction, which is standard for similar platforms. This fee is deducted from the final sale price, ensuring that sellers receive a fair amount for their items. Buyers benefit from the absence of additional fees, making it easy to gauge total costs upfront. Promotions and discounts are occasionally offered, allowing users to snag deals or save on shipping costs, enhancing the overall value proposition of the app.

Updates & Support

Mercari frequently updates its app to enhance functionality and improve user experience. Recent updates have introduced features such as enhanced search filters, improved chat options, and streamlined payment processing. Additionally, the app offers robust customer support through a help center that addresses common issues and provides guidance on using the platform effectively. Users can also reach out via email for more personalized assistance. The responsiveness of the support team has been commended by many users, although some have experienced delays during peak times. Overall, Mercari's commitment to continuous improvement and user satisfaction is evident, making it a reliable choice for buying and selling online.

verified Security & Privacy Review

The Mercari app prioritizes user security and privacy, implementing robust measures to safeguard personal information. All data transmitted through the app is encrypted, ensuring that sensitive details such as payment information and personal identifiers are protected from unauthorized access. Mercari adheres to strict privacy practices, clearly outlining its data handling policies in its privacy policy. Users are informed about the types of information collected, including user-provided data and usage statistics, and how this data is utilized to enhance user experience and improve platform functionality. The app requires specific permissions, such as access to your camera for listing items and location services for facilitating local transactions. Users have the ability to manage these permissions, granting access only to necessary features. Mercari also offers two-factor authentication, adding an extra layer of security when accessing accounts. Overall, Mercari demonstrates a commitment to protecting user data while maintaining transparency in its privacy practices, allowing users to engage in buying and selling with confidence.
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User Reviews

  • RS Lister
    2024/08/21

    AVOID Mercari at all costs. Typing this then deleting the app. $20 in fees on a $40 purchase, you are NUTS. Fees, fees, fees, fees, so many fees, and it wasn't like this a few months ago. Then there are the scammers listing things for sale. Tried to buy an item from 3 completely different sellers, all 3 sent junk rather than the item listed. Mercari wouldn't do a refund only a credit to my account that had an expiration date. Use it in time or they just steal your money and you get nothing.

  • Gabriela Smith-Rosario
    2025/06/16

    I really love this app, and I think it's a brilliant idea. I've been using Mercari for years, and they've really improved search functions, filtering, UI. My biggest criticism is that eBay's pay in 4 doesn't seem to work. Also, fees have increased a lot over the years. Lastly, you can block sellers, but that doesn't seem to prevent their listings from showing up in your feed. It would be great if they'd implement this, either as a filter option or automatically if you block a seller.

  • Dawn Miller
    2025/04/14

    DO NOT RECOMMEND!!! There are so many fees, it's ridiculous. If you want to buy something and find a great deal for $10, you're going to be paying WELL OVER $20 after fees, which means (for me) I don't want it anymore. I wanna see what I'm paying as I look through the category I'm interested in bcuz when I find a good deal, I want it.. but it's no longer a good deal once you go through checkout... if your shopping on Mercari!

  • Derby TheMuffin
    2025/09/14

    Been buying and selling on here since 2017! I definitely feel safer on here than on Ebay, it's a great platform. The bundle feature is awesome! The reason for 4 stars is the fact that they have never added a "delete all" option for messages or notifications. Going through years' worth would take too long to delete individually! Any other platform would have this option. The "99+" notifications drives me wild. Also fees have gotten pretty high over the years.

  • Elizabeth C
    2025/10/03

    I've never had any problems with buying or selling but this app is broken half the time. It freezes, scrolling stutters and bounces around, if you browse for too long (and by "too long" I mean like 5 minutes) the listings will simply stop loading in or you can't click on them at all. I have to close and reopen the app to fix it. It makes it very difficult when I'm looking through a search that has a lot of results. It didn't used to be like this and I wish they would fix the stability

Review Source: Google Play store public user reviews.

FAQ

1

Can I submit suggestions or feedback to Mercari: Buy and Sell App?

Yes, users can submit suggestions or feedback through the app's support section or customer service channels.

2

Does Mercari: Buy and Sell App collect my personal data?

Yes, Mercari: Buy and Sell App collects personal data to facilitate transactions and enhance user experience, as outlined in their privacy policy.

3

Does Mercari: Buy and Sell App support offline use?

Mercari: Buy and Sell App requires an internet connection for most features, so offline use is limited.

4

How do I cancel my Mercari: Buy and Sell App subscription?

Since there are no subscription fees, there's no need to cancel; users can simply stop using the app at any time.

5

How much does a subscription to Mercari: Buy and Sell App cost?

Mercari: Buy and Sell App does not require a subscription fee; however, sellers may be charged a service fee on sales.

How to use Mercari: Buy and Sell App

1

Can I reactivate my account if it has been deactivated?

Yes, you can reactivate your account by logging in with your credentials. Follow the prompts to restore your account.

2

How can I contact customer service for help with my account?

You can reach our customer service through the app or website by navigating to the Help section and selecting Contact Us.

3

How can I update my customer number if it's incorrect?

You cannot update your customer number manually. Please contact customer service for assistance with any discrepancies.

4

How do I log in if I've changed my email address?

Use your new email address to log in. If you encounter issues, try resetting your password using the new email.

5

I can't seem to log in to my Mercari account. What should I do?

If you're having trouble logging in, check your email and password for errors. You can also reset your password using the "Forgot Password?" link.

What's New

Minor update with some bug fixes and slight tweaks.

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