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Marriott Bonvoy

Marriott Bonvoy

verified

Marriott International

4.9
Rating
10,000,000+ Downloads
10.74.0 Version
  • category

    Category: Travel & Local

  • price

    Price: free

  • age rating

    Age Rating: Everyone

  • rating

    Rating: 4.9

  • available on

    Available on: /

  • updated on

    Updated on: Jun 16, 2026

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Features & Highlights

Exclusive Member Rates

Unlock exclusive member-only rates when you book through the app, allowing you to save on your travel expenses. By signing up for a Marriott Bonvoy membership, you gain access to special deals and offers that enhance your travel experience while also earning points for future stays.

Personalized Recommendations

The app provides tailored hotel recommendations based on your previous stays and preferences. Whether you're looking for a cozy getaway or a luxurious retreat, Marriott Bonvoy helps you discover new destinations and find accommodations that match your style.

Rewards Program Integration

Easily track and redeem your Marriott Bonvoy points right from the app. With simple navigation, you can check your balance, explore redemption options, and even use points for free nights or upgrades, making your travel more rewarding than ever.

Seamless Booking Experience

With Marriott Bonvoy, booking your ideal hotel is a breeze. The app’s user-friendly interface allows you to filter hotels by location, price, and amenities, ensuring you find the perfect stay that fits your needs and preferences in just a few taps.

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Pros & Cons

Pros
  • Enjoy exclusive member rates and discounts on hotel bookings.
  • Access to a wide range of luxury and budget-friendly hotels.
  • Earn points for free nights and exciting travel experiences.
  • Seamless booking process with user-friendly mobile app and website.
  • Benefit from personalized services and rewards tailored to your preferences.
Cons
  • Limited availability during peak travel seasons can hinder booking options.
  • Earning and redeeming points can be complicated and confusing.
  • Customer service response times may be slow during high-demand periods.

Real Experience Using Marriott Bonvoy

Application Scenarios

The Marriott Bonvoy app is designed to cater to a wide range of travel scenarios, making it an indispensable tool for both leisure and business travelers. Whether you’re planning an impromptu weekend getaway or a meticulously organized corporate retreat, the app provides a seamless booking experience. Users can easily search for hotels based on location, brand, or specific amenities, ensuring that they find accommodations that meet their unique preferences. The app also allows users to manage their reservations on-the-go, making it easy to modify or cancel bookings as needed. Additionally, for those looking to explore new destinations, the app features curated lists of local attractions and experiences, enriching the overall travel experience.

User Experience

From the moment users download the Marriott Bonvoy app, they are greeted with an intuitive interface that simplifies the navigation process. The layout is clean and visually appealing, with essential features easily accessible. Users appreciate the personalized experience, as the app remembers their past stays and preferences, allowing for quick re-booking of favorite hotels. The integration of mobile check-in and keyless entry features enhances convenience, eliminating long wait times at the front desk. Furthermore, the app offers a rewards program that incentivizes frequent travelers with points redeemable for free nights and exclusive offers, which adds significant value to the user experience. While some users have reported occasional glitches, overall, the app provides a reliable and efficient platform for hotel bookings.

Pricing

The pricing structure within the Marriott Bonvoy app is competitive and transparent. Users can easily compare rates across various properties and filter search results based on budget, ensuring that they find the best deals available. The app frequently features promotional offers and discounts for members, making it an attractive option for those who frequently stay at Marriott hotels. It also provides the flexibility of booking directly through the app, which often results in lower prices compared to third-party booking sites. Moreover, the ability to earn points through bookings adds an additional layer of savings for users, making it an economical choice for both casual and frequent travelers.

Updates & Support

Marriott is committed to continuously enhancing the Bonvoy app through regular updates that introduce new features and improve usability. Users can expect periodic enhancements that address feedback and streamline functionalities, ensuring that the app remains relevant in a fast-evolving travel landscape. In terms of support, the app provides robust customer service options, including a comprehensive FAQ section and the ability to contact support directly through the app. This ensures that users can resolve issues quickly and efficiently. Overall, Marriott Bonvoy’s dedication to updates and customer support reinforces its status as a premier travel companion, making it a reliable choice for hotel bookings.

verified Security & Privacy Review

Marriott Bonvoy employs a multi-layered security architecture designed to safeguard high-value guest data and loyalty assets. The application utilizes industry-standard TLS encryption for all data in transit, ensuring that sensitive financial information and reservation details are protected from interception. For account integrity, the platform implements a secure authentication layer that includes automatic session timeouts and checks for rooted or jailbroken devices to prevent the execution of the app in potentially compromised environments. Privacy practices are extensive, involving the collection of personal identifiers, precise location data for check-in services, and financial information for bookings. While Marriott shares data with authorized travel partners and third-party service providers for operational and marketing purposes, the app provides a dedicated Privacy Center for users to manage tracking preferences and exercise "Request to Delete" or "Opt-Out" rights. Users should note that enabling the Mobile Key feature requires persistent Bluetooth and location permissions, which are strictly managed to facilitate digital room access while maintaining guest safety. Data retention is aligned with global regulatory frameworks, including CCPA and GDPR compliance, providing transparency regarding how long personal information is stored.
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User Reviews

  • Jaimee Wesley
    2026/06/24

    I love the app. especially the mobile check in and the membership deals w/o having to pay a monthly fee. I normally pay for my rooms upfront so I get a discount which is probably my favorite part of the up so I only have to worry about the incidental/resort fees when I get there which will be returned and the points are so useful

  • Neyka
    2026/06/26

    Can't even get passed sign up. I tried to create an account but when registering, it keeps saying to add a number or special character (!@#$%_), which I did, but it's not registering any of them, so it keeps telling me my password doesn't meet the requirements. I tried uninstalling & reinstalling, tried my to create the account on my web browser, on my laptop, & it still doesn't work. Not sure how it has higher than a 1 star rating cause this app is useless.

  • Brandon Richardson (Dave)
    2024/03/28

    Can't use the app. Says my device is rooted when it's not. Automatically shuts down the app. No one is going to factory reset their device to hope that the app might work again. Edit: after uninstalling then reinstalling a couple more times, it now works. It works fine like it did for the first 10 minutes I had the app upon initial download. Edit2: after coming back to it after some time it's doing the same thing. Edit: 2 years later still doing it. Fail.

  • Paul Glatte
    2024/12/11

    When the app works, it's great. However, since the last update, it crashes immediately with an alert about a bug. This was especially frustrating while traveling overseas without a computer, as I relied on my Android devices to book and contact hotels. The app's constant crashing made it nearly impossible to use. My phone is even overheating now as I write this, so I’m uninstalling the app.

  • A Google user
    2019/11/02

    Frequent crashes, trouble loading, and hard to use. Trying to use your mobile key to get into the room? Just take the plastic key out of your wallet..... saves you about 30 minutes of loading time. Want to book a room? Allow 3 to 5 business days for a list of hotels to load. Checking in or out? Definitely start doing that about 2 weeks before you even arrive. This app is SO BAD. It used to work GREAT and be an amazing app. But now, it's pure trash.

Review Source: Google Play store public user reviews.

FAQ

1

Can I submit suggestions or feedback to Marriott Bonvoy: Book Hotels?

Yes, users can submit suggestions or feedback directly through the app or via Marriott's customer service channels to help improve the app and services.

2

Does Marriott Bonvoy: Book Hotels collect my personal data?

Yes, the app collects personal data such as name, email address, and payment information to facilitate bookings and enhance user experience, in accordance with their privacy policy.

3

Does Marriott Bonvoy: Book Hotels support offline use?

Yes, the app provides limited offline functionality, allowing users to access previously viewed information and reservations without an internet connection.

4

How do I cancel my Marriott Bonvoy: Book Hotels subscription?

Since the app itself does not require a paid subscription, users do not need to cancel anything; however, if you wish to cancel a loyalty membership or a specific booking, you can do so through the app or by contacting customer service.

5

How much does a subscription to Marriott Bonvoy: Book Hotels cost?

There is no subscription fee specifically for the app; however, users can join the Marriott Bonvoy loyalty program for free to access benefits and rewards.

How to use Marriott Bonvoy

1

Can I change my customer number after it's been assigned?

Customer numbers cannot be changed, but you can contact customer service for further assistance with your account.

2

Can I log in using my social media account?

Yes, you can log in to your Marriott Bonvoy account using your connected social media account if you’ve set it up that way.

3

How can I activate my Marriott Bonvoy account?

You can activate your account by following the link in the welcome email or by contacting customer service for assistance.

4

How can I log in to my Marriott Bonvoy account?

To log in, visit the Marriott Bonvoy website or app and enter your email and password.

5

How do I contact customer service for Marriott Bonvoy?

You can reach Marriott Bonvoy customer service by calling their toll-free number or through the contact form on their website.

What's New

Performance improvements and bug fixes.We are constantly improving our app to offer you a frictionless trip planning and travel experience. Thank you for trusting the Marriott Bonvoy® App for your travel!

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