You are going to be redirected to the official website to finish the download when you click these buttons above.
Yes, FamilyAlbum encourages users to submit suggestions or feedback through the app or their official website to help improve the service.
FamilyAlbum may collect personal data to improve user experience, but they prioritize user privacy and data security. Users can review their privacy policy for more details.
Yes, FamilyAlbum allows users to access previously downloaded content offline, but an internet connection is required for uploading new content and syncing.
Users can cancel their subscription through the app settings or their account management page, following the prompts for subscription cancellation.
The subscription cost varies, but users can typically choose between monthly or annual plans, with discounts often available for longer commitments.
Unfortunately, customer numbers cannot be changed. For specific issues, please contact customer service for assistance.
You can reach our customer service by emailing support
Currently, FamilyAlbum requires email and password for login, and customer numbers are not used for logging in.
To activate your account, click the activation link sent to your email after registration. If you didn't receive it, check your spam folder.
Activation is usually instant after clicking the link in your email. If you haven’t received it, please check your spam folder or contact support.