Denny's
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Information
- Category: Food
- Price: Free
- Age Rating: 4+
-
Rating:
4.7
- Developer: Denny's, Inc
- Version: 5.3.14
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Features
The Denny's mobile app offers a variety of features to enhance the dining experience. Users can easily browse the menu, place orders, and make reservations directly from their smartphones. The app also provides access to exclusive deals and promotions, as well as a rewards program for loyal customers. Additionally, the app allows for easy payment options, including the ability to split the bill with friends. Users can also find nearby Denny's locations and view their hours of operation.
Another key feature of the Denny's mobile app is the ability to customize orders, making it easy to accommodate dietary restrictions and preferences. The app also provides nutritional information for menu items, helping users make informed choices about their meals. Overall, the Denny's mobile app offers a convenient and user-friendly way to enjoy all that the restaurant has to offer.
How to Use
Using the Denny's mobile app is simple and straightforward. After downloading the app from the App Store or Google Play, users can create an account or log in with their existing credentials. From there, they can browse the menu, customize their orders, and add items to their cart. When ready, users can place their order for pickup or delivery, or make a reservation for dine-in service. The app also allows for easy payment and provides access to rewards and promotions.
Overall, the Denny's mobile app is designed to streamline the dining experience, providing a convenient way for users to access all of the restaurant's offerings from their smartphones.
Pros & Cons
The Denny's mobile app offers several benefits, including the ability to easily browse the menu, customize orders, and access exclusive deals and promotions. The app also provides a convenient way to make reservations and place orders for pickup or delivery. Additionally, the rewards program and easy payment options make it a valuable tool for frequent Denny's customers.
However, some users may find that the app has occasional glitches or bugs that can affect the ordering process. Additionally, the app may not be compatible with all devices, limiting access for some users. Despite these drawbacks, the Denny's mobile app overall provides a convenient and user-friendly way to enjoy the restaurant's offerings.
User Reviews
Review Source: Google Play Store
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First time using the Denny's app, and I do love that it shows all the locations that I frequent upon sign up. My only worry is that sometimes the app won't know what to do when I try to go back and edit an order, or when I try to add on additional items after creating an order. When this happens, it will kick me all the way back to the delivery or Pickup option screen, which can make ordering frustrating. Hopefully this issue can be fixed to streamline ordering.
love this app... hate that it's not linked to the restaurant well enough to know it's closed. Have ordered three times overnight from the local 24 hour restaurant only to show up and it was closed for "maintenance ". Refunds were given by it wasn't easy. App itself is laid out well, intuitive and allows for customizing. I'm sure it works great when the restaurant on the other end is actually open.
I was able to place an order - eventually. But I did come across a super annoying bug that I had to bypass first. I was trying to order a specific item, but every time I clicked on it, the app would redirect me to confirming my pickup restaurant, and then when I did that it would drop me back on the menu again instead of at my items page. It did this several times until I forced stopped the app, and reopened it. Then it acted right.
Its cool overall but my girl wanted a salad and they didnt have them on the menu when you click it. It only listed sandwiches. And some items didnt allow customization. All menu items should be customizable . and the store took longer than expected. Maybe it was their firat online order because they are new to the area but my fries were cold by the time i drove 5 minutes back home.
I hate their app. It's bulky and slow. Whenever you add an item to the cart it takes you back to the home page instead of where you were ordering from ìn the menu. Took forever to order 3 breakfast sides. Also, why is a grand slam almost $4 more than a super slam? That doesn't make sense. Either lower the prices a bit or add some specials to the menu. Thanks
Your location and checkout capabilities are horrible. I was standing in the restaurant and your app was telling me that I was 1.2mi away. On checkout, I tried running my order through about 10 times without any indication from the app that there was a problem. I stopped trying thinking that I may have put in 10 orders without even knowing it until I came to pick it up. Needless to say, it did not process probably because it couldn't figure out where I actually was.
The rewards option no longer works! Used to be able to get a discount, but no options are available to choose from. All gone since app update. The food ready indicator always stuck on preparing. Never know it's ready except going in and waiting. The rewards part is not sync up with app. Wants me to sign in when I am already signed into app. They seem to operate separately, hence no rewards options. Usually there is a discount if you order a higher amount. Everything is gone! Wish it was fixed
Twice now I have removed the tip before placing an order and both times I got charged 20%. I KNOW i removed the tip both times, it could have been user error but that means that they don't make it easy to remove the tip. Also, a wrong item was given when we picked up the food. The receipt sent to my email shows the correct item was ordered, but, the receipt attached to the bag showed the item was changed. Out of 5 items, 4 were correct and 1 was changed to a different random item.
Looks okay, but if you try to use a reward by opening it and then close it for whatever reason (or the app crashes), the app apparently assumes you used the reward, and you can't reopen it if you didn't use it at that very moment. Because of this functionality, I missed out on being able to redeem a reward and had to pay full price. For Denny's, that works out great, but for the consumer, not so much. Left me irritated.
The app was absolutely horrendous to navigate and order from. I was unable to order as a guest multiple times. I then tried to log into my account and it made me change my password. It would not accept any passwords that I attempted to input that met the requirements. After around 10 minutes I was finally able to order as a guest. Iwas then unable to file a complaint through the app. Nor would it open the Facebook Messenger chat. It's 2025 Denny's. Get it together.
Your app doesn't let me choose a location. A map pops up and no matter what I do it will not let me choose a location. The list of locations is behind the map. I can't access them because the map is in the way. Also your location on Blue Ridge Boulevard said we had to use the app to get free birthday breakfast. It does work. So long to you and your app. We will not be back.
It takes so long to order anything through this app. Its terrible! Nothing is grouped well. There are items in the wrong categories. And you can't order anything they sell through the app, it has a limited menu. The biggest issue is that it f o r e v e r to order anything. So many hoops to jump through. The person creating content for this needs to be fired and hire someone that understand the concept of "using the app for convenience".
I clicked out of the app and now my meal prep time is gone. Hmmm, um, I might not work in app programming but I'd think that making sure something like this doesn't happen would be a high priority thing to not let happen. I don't know, just a thought. Hmmmm. No I don't have an account, but you allow for order via guest so kind of odd that I click out of the app and my order is all gone. Maybe hire better workers for your app than the bargain bin ones you got, pendejos
Attempted to place a delivery order yesterday. I entered my payment information and was told that the payment didn't process due to a billing address error. I entered the address again, tried again. Same error. Closed the app, cleared the cache. Same error. Uninstalled and reinstalled. Same error. I eventually ordered from a different restaurant with no issues. I woke up today with 7 identical charged on my credit card, for food I never received, adding up to almost 400.00!
I'm having the same issue that all of the previous complaints are having! It kept making me sign in & deleting my order! It's VERY frustrating!!! I finally got fed up & made my order on the website. I'm deleting the app because it's currently useless and just taking up storage space on my phone! Please fix it! It took over a half an hour to get my order in and there was no reason it should have taken so long!
You're app sucks! I had a birthday reward plus 2 other rewards on the app when I was home. I went to your restaurant to redeem it and the app would not access any rewards. My name was on the title page, but the rewards page was asking me to sign in, which it wouldn't let me do. I logged out and signed back in, and all the rewards were gone. Thanks for nothing.
this last update screwed up my account. I logged in earlier just fine. I come back to the app after about an hour to redeem a reward, but it forced me to take the update first. It updates no errors. When I try to sign in, the app tells me I need to reset my password.. which is usually no big deal.. but it seems now I'm stuck in a reset password loop that doesn't change my password at all, rendering my account useless...
Basically useless, every time I want food I always end up having to just go to the restaurant to order pickup in person. On random food items, the app will throw up error messages stating I didn't pick a required option that DOES NOT EXIST (e.g., ordering steak, it tells me to "pick an option for garlic bread", there is no option for ANY bread). Literally cannot order any of the food I actually like because it's only those that show these random errors. Other menu items are arbitrarily removed.
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