JPMorgan Chase
4.2 
Category: Finance
Price: free
Age Rating: 4+
Rating: 4.2
Available on: /
Updated on: Jun 26, 2026
Chase UK provides intuitive budgeting tools that help you set and manage your financial goals effortlessly. With visual spending insights and categorized expenses, you can easily understand where your money goes and make informed decisions to stay on track with your budget.
Stay updated with real-time notifications for every transaction made on your account. This feature ensures you are always aware of your spending, allowing you to track your finances easily and catch any unauthorized transactions immediately, giving you peace of mind while managing your money.
Set specific savings goals within the app to help you save for that special purchase or emergency fund. The integrated goals feature allows you to allocate funds and track your progress, making saving feel more achievable and motivating you to reach your financial targets.
Effortlessly manage all your Chase accounts in one place with a user-friendly interface. Whether you're checking balances, transferring funds, or applying for new services, the app's streamlined design ensures that banking is convenient and hassle-free, no matter where you are.
Chase UK offers a user-friendly mobile app for seamless banking. Enjoy competitive interest rates on savings accounts to grow your money. Benefit from no monthly fees on current accounts for cost-effective banking. Access a wide network of ATMs for convenient cash withdrawals. Experience excellent customer support available through multiple channels for assistance. 
Limited branch network may hinder in-person banking access. Customer service can be slow during peak times. Fewer financial products compared to some competitors. The Chase UK app serves a wide range of financial needs, making it suitable for various application scenarios. Whether you're a student managing finances for the first time, a busy professional tracking your expenses, or a family planning for future investments, this app has something for everyone. Users can easily set up their accounts, link their bank cards, and begin making transactions within minutes. The app is particularly beneficial for those who frequently travel abroad, as it allows for quick currency conversions and international purchases without hefty fees. Additionally, the budgeting tools available within the app help users keep their spending in check, making it an excellent choice for those aiming to achieve their financial goals.
The user experience of the Chase UK app is designed to be intuitive and user-friendly. The interface is clean and modern, allowing for easy navigation through various features. Users appreciate the quick access to their account balances, transaction history, and spending insights. The app's security measures, including biometric login options, provide peace of mind, encouraging users to manage their finances confidently. Moreover, the integration of personalized alerts for spending limits and upcoming bills enhances user engagement, prompting proactive financial management. However, some users have reported occasional glitches or slow loading times during peak hours, which can detract from an otherwise seamless experience.
Chase UK promotes itself as a cost-effective banking solution, particularly appealing to those looking to avoid traditional banking fees. The app offers a free current account with no monthly maintenance charges, which is a significant advantage for users who want to keep their costs down. Additionally, there are no withdrawal fees at ATMs within the UK, making it a practical choice for everyday banking. Users can also benefit from competitive currency exchange rates when making international transactions. While the app does not charge for basic services, it's important to note that certain premium features may come at an additional cost, so users should review these options carefully to ensure they meet their financial needs.
The Chase UK app is regularly updated to enhance functionality and user experience. The developers actively respond to user feedback, introducing new features and addressing bugs promptly. Users can expect frequent updates that bring improvements to security, performance, and overall user interface. In terms of support, the app provides a dedicated customer service section, where users can access FAQs and reach out for assistance via chat or email. While the support is generally responsive, some users have expressed a desire for more immediate assistance through a phone support option. Overall, the commitment to continual improvement and user support makes the Chase UK app a reliable choice for managing personal finances.
Security & Privacy Review
Google Play 
App Store 
I like the round up option of Chase, but what I really DON'T like, is, when I open the app and it shows me an amount of money on my account, which is NOT correct, as latest spending are never deducted. Not even on the next day. I have to tap on this amount to see transactions and only then the available amount on account decreases. It can increase when receiving money, but not decrease after spending... Totally annoying when I quickly want to check if I have enough money on account!
The worst customer service and the worst bank. One of the only reasons to use chase was the cashback, then they TRIPLED the threshold for it and changed it from all transactions to barely anything. Then they won't even pay out the little that you are owed, had my time wasted for almost 2 hours with a customer service agent who promised I would get the cashback I was owed then last minute went back on everything they said and claimed I didn't qualify when the app clearly shows I do.
The app is simple. And easy to use. I don't have any issues with it. I'm sure over time the bank will mature and offer more features. I wouldn't move to the bank as my main bank but it's a good offering to compare to Monzo and Starling. would be good to see in the savers section how much interest earned this month so far, and previous history I have found that the app is getting slower, it takes me sometimes 2 or 3 times to transfer money, or a few seconds to wait for menus to load
the saving pots are useful, even if the interest rate went down by a lot, but the app is often buggy or fails to open. it's also tricky whenever I need to go in and give permission for a purchase - if I miss the notification, or sometimes even if I don't, i need to send the request again to make it work. it's frustrating to be incentivised to keep the spending pot so low when it can be fiddly to go in and top it up on the fly.
Best. You can tell they clearly spent a lot of money on developing this app. Not because it's uniquely fancy, but because it's well organised and it's super easy to find what you're looking for. Super smooth experience. 24/7 customer service too, just simply unbeatable. Phone call with them once didn't take very long to reach a human being. Although, I was calling at 3am, UK time, so.. probably not many people in the queue at that time, I imagine lol.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or by contacting their customer service team directly.
Yes, Chase UK collects personal data to provide banking services and enhance user experience. This includes information necessary for account management and security purposes.
The Chase UK app requires an internet connection to access most features, so offline use is limited. However, some information like recent transactions may be available without an internet connection.
Since the Chase UK app does not require a subscription, there is no need to cancel. Users can simply stop using the app if they choose to do so.
There is no subscription cost for using the Chase UK app, as it is a free banking service provided by Chase.
Yes, you can activate your Chase UK account online by following the instructions sent to your email after registration.
Yes, you can update your personal information by contacting our customer service for assistance.
You can reach Chase UK's customer service by calling the number on the back of your card or visiting our website for more options.
Your customer number is located on your account statements and can also be found in your online account profile.
To log in, visit the Chase UK website or app, enter your credentials, and click 'Log In.'
We’ve given the app a little tidy-up, squashed some pesky bugs and fine-tuned performance so you can bank without a hitch.
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