If connection problems arise, on-screen prompts guide users through troubleshooting steps to resolve the issue.

At the designated time, users can click to join the video call, connecting them with their healthcare provider.

After creating an account, logging in allows users to view and manage their scheduled virtual healthcare appointments.

For security reasons, users should log out of the app after their appointment to protect their personal information.

After the appointment, users should carefully review any follow-up instructions to ensure proper care and next steps.

Users can choose from a list of upcoming appointments, making it simple to find the correct session to join.

The chat feature allows users to ask questions or clarify information with their provider during the video call.

VA Video Connect is a telehealth service that allows veterans to have virtual healthcare appointments with their providers, enhancing accessibility and convenience.