myGMC

They removed the remote start temperature control. Now it's a one-star review, as they closed the case saying it was fixed. Clearly, it wasn't, because the same issue is still there. So now I would have to go through opening another case and working with another representative, explaining all the details again. Do better; people pay and rely on your services.

For 13 months I've cursed the MyChevrolet app. Slow, unreliable, countless errors, etc. Last week I stood beside my car and used the app to unlock it. The process easily took 3 to 4 minutes. With all my vehicle software updated this week, unlocking took just under one minute tonight. On Android, the MyGMC app is a newer version than MyChevrolet. With that app installed, unlocking my Blazer EV took less than 10 seconds. I've switched to MyGMC.

VERY UNHAPPY, UNSATISFIED CUSTOMER!!! 😡 I have un-installed, reinstalled, un-installed, reinstalled this app over and over, but I still can't get it to update. The last time I was able to connect with my truck was 7 months ago. Why am I paying for services that I can't even use? I think I should be credited for the past 7 months. Also, you need to update your app or something so that I am able to use it. I wouldn't give it any stars, but you HAVE to give at least 1 star, not even a half a star.

2nd update: The app is back to not working. This is getting really ridiculous since it's something that we pay for and can't use. Update: Finally, after uninstalling and re installing the app multiple times, it has finally started working again. The app hasn't been working g properly for days. Today, it won't even open. I pay extra for services I can't even use. Please fix it, and then I will update my rating.

This might be the buggiest app I've ever used. Consistently shows "unable to load" on vehicle diagnostics, frequently crashes, and today I can't even use it. It forced me to sign out and back in because it couldn't load my account and now it won't even give me the option to sign in again. It just keeps giving me the "try again" message every time.

used to love the app but ever since the latest update the remote features work less than half the time. I'll press and hold for remote start up, get out to the car prior to the 15 min shut off and the car is off. same deal with locking and unlocking. even if the app tells me it did whatever task. incredibly frustrating especially now that it's gotten colder and I can no longer get out to defrosted windshield and warm interior.

Just like everything with my GMC Sierra Denali ultimate, this falls short. Constant bugs, works most of the time but when it doesn't it's always at the worst possible time. I just missed a dinner reservation to a high-end restaurant because the app kept failing to unlock my car. I had to clear cache and then totally uninstall and reinstall the application to get it to work again. Truly unacceptable.

App works well enough, I like the range and the two way comunction is reassuring. Occasionally get error saying the app couldn't update vehicle information. Commands could be faster. App is a little weak compared to other brands, can't program start times, amount of starts and run duration is disappointing in the winter. Overall happy with the app but looking forward to updates that will hopefully add more functionality

When i first got the app, not sure what version, it worked great. After a recent update of the app to 7.4.1, it only works half the time and i still have it on my original phone. The app no longer tells me my vehicle has started, it no longer shows a working timer, and often won't let me extend the runtime. Not sure what changed in the app, but now it isn't worth the hassle.

When it works it's fine. More often than not, it doesn't. Since I've uninstalled and reinstalled multiple times I'm finding the app useless. It is NEVER updated, leading me to believe it is becoming incompatible with the Android OS updates. I spend an insane amount of money on a car and this is essentially useless 75% of the time.

Update: I didn't think it could get worse, but it has. The latest update caused the vehicle status to stop responding. The oil change, fuel level, etc. will not update anymore. I reinstalled the app, reconnected my phone to the vehicle, reaccomplished the trusted device steps, and even activated android auto. At least that got controls working again, but not anything else. To add insult to unhurt, if I close the app, it won't open back up unless I restart my phone. PITA

up until today, the app worked perfectly fine and for whatever reason, now it won't open or anything, I'm a little upset at the fact that you require me to not only pay for OnStar to utilize any apps on the vehicle, but also to even get simple things like towing or directions OnStar charges, your customers are ridiculous amount of money just to keep basic information flowing for your customers, quite honestly, I reached out to OnStar for help, and they told me, I didn't pay for that,that's wrong

The app is so slow to respond to any changes and the vehicle is even slower to respond. It doesn't automatically refresh stats on the car when I open the app. I have to click refresh and it spends a little while trying to get the information but most of the time it errors. I have tried changing the target charge level multiple times over the last 3 months and haven't once gotten it to work from the app. @GMC why is it so slow to do everything?

App was working fine until 2 days ago. Now it says it's sending me a code to confirm it's me, but I never receive a code. I talked to a tech on the phone for 2 hours and he couldn't fix it. Said to call back tomorrow. I've restarted my phone had it updated, removed and reinstalled the app. Even tried to change verification from email to phone and nothing. Uninstalled the app...bad. Four months later my Terrain brakes down on the road and the app is of no use. Doesn't work 😕.

This app is horrible. There are so many bugs. My vehicle hasn't been updated in over 3,000 miles. Dont make an appointment through the app because the dealership won't receive the appointment notification, so when you show up, they will tell you that you dont have an appointment. This is just to name a couple of problems. The only thing this app has been useful for is starting or locking the vehicle.

Over time I hoped this app would get better, but I haven't seen it yet. It's slow and needs a few tries to connect ("Unable to Load"). Using remote start lately takes multiple attempts to go through (with phone on wifi). Update: and another thing, why does an app update force you to sign-in again?

8/20 Update: I can't tell if my vehicle is locked or unlocked from the app. Is there a way to tell? Original message: The application has crashed three times and frequently freezes during use, making it difficult to rely on functionality. Additionally, I've found the feature set to be quite limited for my needs. Specifically, while charging my electric vehicle, I'm unable to access important information such as the current kilowatt usage, which would help monitor my charging session.

I've had nothing but trouble with this app. It works less than half the time. I'm off when I try to use it, and it won't connect to my vehicle. In addition, the Wi-Fi toggle is regularly turning off, which is causing me no end of headaches with my radio and OnStar with Android Auto. I have contacted OnStar multiple times and they tell me there's nothing they can do. I have taken my truck to the dealership four times. they're supposed to be contacting you or OnStar via the TAC system.

I'm having issues when trying to view accessories for my vehicle. I've been trying to purchase more accessories for my vehicle for weeks now. but every time I try to add my vehicle description I get an error. It's been happening for weeks. This issue has probably cost My GM app a lot of actual sales losses. I'll give it another week or so before I uninstall completely.

No climate control with the recent update. I had the feature when I first purchased the vehicle, then with the update they took it away. Ridiculous for an app that you essentially have to pay for since it requires OnStar to connect. Other, much cheaper vehicles, offer free apps with all the bells and whistles. Support was nice, but essentially useless. Kept having me clear cache, history, uninstall, and reinstall. Never worked, but each rep had me do the same to no avail. Other features work.