Wansview Cloud
Reviews
User Reviews
Review Source: Google Play Store
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My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
The device itself was affordable, and so is the service, but the app can use some work. There is about a 35-second lag with live viewing. It doesn't work well on Windows, and most features aren't available. It also crashes quite a bit, but overall, for the price and service, it's not bad at all. I do wish there were more options for viewing multiple cameras at once beside quad view. I only have 2 cameras and want to view them both on a larger screen without 2 blank spaces below.
This app freezes ALL the time! In fact, it freezes EVERY TIME I try to use it. EX: I click on a video to view, & it will just keep cycling non-stop until I close the app completely and start over! This is EXTREMELY frustrating, to say the least! Please fix this! This app is, for the most part, easy to navigate through; once you get your device all set up (that's a bit more trial & error) but once it's set up it works great at notifying you when someone or something (even shady trees) goes by.
I bought 2 and Wasn't expecting too much for the price. The first one I opened everything went pretty smooth. The second camera was an outright pain in the @#$ right from the start. Still to this day one works alright and the other one not so much. I have had quite a few different security cameras inside and out varying from the Ring to Geeni/Mercury, Wyze, Yi plus some to these etc. I've had better and I've had worse however I still won't purchase these again.
App is very laggy, and sometimes it just doesn't work or load things. Wish I had read reviews on the app software before buying the cameras. I'm thinking of returning them because other camera software are better. Not only that, but the prices they are charging is 3x higher than others, and I wouldn't mind paying such high prices, but the software doesn't work, so there is no point. Will have to look for alternative cameras.
The camera constantly goes offline for weeks at a time. I'm unsubscribing from this horrible service. I have a paid subscription to their cloud storage, and that too, sucks. You can't access your stored video footage if it's more than one week old on a rolling monthly subscription. I could also just use a memory card and delete unneeded footages weekly. Update: The camera is programmed to stop working after a 1yr and half.
I don't like that they got rid of 24/7 recording. My camera moved to a different spot and it happens between 2 recordings and I am not able to see why it moved in those 2 minutes! My settings says it's recording 24/7, but this is a lie with this latest update! Bring back the full recording bar, not just alerts! Also don't like that they took away the time increment search when looking at the "24/7" recording. Bring it back! Other than that, it's been a good security camera for us.
Extremely unreliable. Sometimes it records, sometimes not. You'll get an alert for movement but there's nothing in the cloud recordings. Sometimes it just randomly disconnects for no reason, and you don't know it until it's too late. Then you're off to reconnect everything like you just bought it. This really is lousy, and I'm paying monthly for this mess.
Have been using this apps for several years. Recently it has gone to garbage. I can't view my cameras. Says they are offline at the time I log into the app. If I relog the app It may pop up that it's working & then when I click on them it trys to load then tells me it can't load. It's now a game of will the camera load today or not. It's still recording so I can see past events but that doesn't help if something happens.
I've had this system for years. its been pretty good but occasionally has bad moments. right now I'm experiencing it going offline everyday between 2p-5p. just 1x a day & easily connected back online. this is week 3 this has been going on and now it's more than 1x/day. more like 3-5xs. not easy to get back online either. having to do something different each time. uninstall/install app, restart camera, restart router, restart modem & router, force stop clear cache&open.
My phone was scanned for malware and said this app has it. If anything, this app needs to improve its security. I already spent over $100 for the cameras. As for the cameras, they work fine. You can move the camera position around through the app and save positions without having to constantly move it yourself. Too bad it takes a while to open the app and load the camera's view.
it's a slow app. slow to load and show to establish a secure connection. I'm always having a hard time connecting remotely, and when I can, it's lagging and choppy. I have 2 other cameras by Kasa that load and connect instantly. they are both further from the router and all are on the same network. I aim to replace this camera ASAP
The time shifting feature STILL doesn't work. It's been a month since it stopped. This camera/app isn't giving what it promises. Until it's fixed, I'll leave this here for those interested. **UPDATE- They finalllllly got the feature working and now I've noticed, it's not working again. I'm starting to think I'd be better off with other cameras and paying a monthly fee to someone else.
It used to be great. All of a sudden today cameras are offline and can't get them connected no matter what I do. I don't know what happened today but this needs to be fixed ASAP. I have tried emailing, calling (just rings and rings comes up as spam) and fb message. No one is getting back to me. I need my cameras to work!!! These cameras constantly stop recording onto sd card and stop sending motion alerts. They randomly restart themselves. The console stop working so you can't move them.
Had the camera for about a month now, everything was working great. now all of a sudden, I can't record video but I only get alerts with pictures. I had everything set up with my SD Card and I was getting video recordings. Noticed that the setting for recording video is no longer in the app. I paid $149 for the year, what's the point of a SD Card for video if it's not recording video??
I got this and set it up before a vacation including getting the membership. Any time I try to watch an alert all I see is a black screen with the timer ticking away. It's completely pointless and gives me zero peace of mind. All these Chinese cameras they sell on Amazon that require an app are absolute garbage. I don't know why I wasted my money. I'm definitely going to cancel before my trial period is over because I'm not paying for a year of this useless junk.
the fact it only records 10sec and not the entire length of time there's movement, drives me bananas but I could live with it. I do also not like the fact that with the smallest movement of the site cutting on or a tree swaying in the breeze, the camera moves and didn't go back to the original position, even though it's set to do so. My BIGGEST complaint was last night after the update NONE OF MY 3 CAMERAS WORK!!! They will NOT reconnect to the servers and I've tried EVERYTHING!!!!
The app is trash! Everytime I try to check it to see what happened, where we left something or how long ago It's been, this app always tells me i need to pay money to use the cloud because my memory cards aren't formatted. Always trying to get you to spend money on the cloud subscription since that's what pops up. I would say the camera is great but the app defeats the whole purpose of having a camera, so find a different camera with a different app if you don't want to pay for the cloud.
Used to be able to view recorded video clips through the app as far back as you wanted, but now you can only go back two days through the app unless you buy their subscription service, even though the clip is recorded on a physical micro SD card in the camera. Eventually you won't be able to turn the camera on without a subscription if they keep removing features to hide behind a paywall.
These cameras are actually awesome for their price. The app works pretty flawlessly too. I will say, (granted i got the cheapish option) the motion detection is moderate. it's not phenomenal, I have never gotten the "AI" to detect a human form. Turning on just general motion detection works okay. However, the motion detection has a VERY small area of trigger (middle of the camera view)and not super sensitive at highest setting. I wish they would change how this worked then it would be 5 stars.
It was pretty good but could improve. I shouldn't have to click on individual cameras to get them to refresh. Refresh should happen automatically. When on large screen view for individual camera, I should be able to swipe to the next camera without going back to the main screen. Other than that, most all of the cameras and the app are great and user-friendly. I have noticed that with the memory card, very few movements are recorded.
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