Shopify - Your Ecommerce Store

There's a big issue with the app. When I click on search, to make an automatic discount for a specific product, when I type the product name in, it just show ALL products, instead of that specific one. There are no other products that I have available, that are listed with that name, not even in the tag. I literally just updated this app a few minutes ago.

I was curious about e-commerce and started looking into it. Do not download this "free" app unless you plan to pay them $29 a month. I canceled the membership that I accidentally started (never even got close to opening a store) but they still charged my card. I attempted to cancel my account a second time but they charged me again. Shopify = dishonest thieves

Shopify looks promising in the beginning, but as soon as you try to deactivate store, they as for a password. The password you put will always be incorrect, even though you are doing it write. As you can deactivate the store, they will keep debiting the amount from your bank account unless you stop the auto debit. So before giving them the payment details be aware of the fact I mentioned above.

Terrible! Most times on the site I can't login to the admin. It says 'site took too long to load' meanwhile my network is working fine. I tried other devices and browsers, the same thing. Now I downloaded the app thinking it'll be better but it's the same thing. I can't login. It's really scary cause I'll be losing sales!!!! And there's no way I can contact or email them personally without login in. You can only post or search for you problem on their website, which they wouldn't even reply to.

DO NOTT get this app get square or something because when customers shop with you your funds don't go to your bank account they lock your account and keep your money!!!!!! I've had like two different accounts with them and they did it to me both times. They emailed me saying I was going to get my money on a certain date and I never got it and they stopped emailing me back and there's nobody to call for customer service they do it for a reason!!!!

It was ok at first. Then, chargebacks starting coming in weeks after the fact the items were fulfilled. Not to mention the order was not marked as fraud, like it does with most fraudulent cases. Instead, I was down big. My balance took a big hit, the support I talked to barely knew English, didn't help at all. They need to fix that part of their website and what not. Now a customer has my items AND the full amount that it cost back plus the extra $15 Good job Shopify, on to the next. Be wary.

We've had a Shopify store for a few months now. Our 29$ a month plan actually costs 40$. Ok, no big deal...but now I can't even use the Shopify app to add products. It wants them to have a bar code scanned. We're a small company who hand makes our products. We don't have bar codes. Thinking it's time to save my 40 a month and try Etsy again or just walk away all together.

User friendly and easy to edit product descriptions, prices, variants, vendors, etc. Handles importing products and inventory updates from multiple vendors with ease with added app. Can easily check what's going on in your store, i.e. traffic and orders, with mobile app. Basic plan has everything you need to start your business. You can add functionality with a number of apps. It is easy to remove the apps if you find that you don't need them. So happy I chose Shopify!

For a couple of days now I've been getting a "Check internet connection" notification within the app when I'm reviewing a customers order and attempting to "prepare delivery" or "refund." These function buttons are not clickable. I've reached out to customer support and have heard nothing. Being a mobile, online business, the app is vital to quickly pivot and get orders processed. Now I have to get onto the laptop to process the orders, which really disrupts my order completion process.

Worst POS system you could imagine. But there's more!! They doubled down with the worst possible customer service possible. Impossible to get anyone on the phone. And when you can, the people on the phone never have the answer. I have to email some department head and he's always to busy to call me. So, the next best thing they decided was to send me important emails at 4am every morning. Rather than call me. Cannot WAIT until I get my subscription refunded. DO NOT GO WITH SHOPIFY

I really like shopify for the simplicity/reliability of making websites. However, with the last few updates, it's been getting increasingly irritating. When I'm typing things, the cursor jumps around or just deletes everything I've written all together (this happens on my PC and phone). And the new meta fields are incredibly annoying- it just makes more work for me to have to delete what it's filling in or correct the information it's putting under my listing. I want to turn off all the AI input

I've had my Shopify store for over 6 years now and love how it has become more friendly with app integrations. I also love how I can run my store and manage my products on the go. Something has happened within the last few months when trying to enter or update product descriptions. There appears to be a bug. The cursor jumps all the way down the page and any text that was there has a massive amount of spaces in between. Then you have to close and start over. It's very inconvenient. Please fix.

Shopify itself is a decent platform. You get a lot of help with things for the price, which is kinda on the high side. All the cheaper options don't allow you to really do anything, so you're forced to pick basic. All advertising is an extra cost, and honestly, that's the downfall. The only people who seem to follow you or click on your site are solicitors. I will again be deactivating my store through shopify. There are cheaper ways to be harassed.

It works alright, but there is a crazy rule in place that you have to earn $50,000 using this platform before you can use the "Collective Discovery" piece. This means that you have no way to find wholesale products to add to your retail shop until you have already sold $50,000 in products. If that sounds counter-intuitive, it is! In our case, we earn $50,000 in sales each year from another platform, but that doesn't count. Support makes snide comments in support chats and emails.

I don't like the trial offer, what's the point? You can only do so much and it's over before you even get the first item up. And the main complaint though is when it's time to cancel it's always a pain in the $_$&! And they seem to never quit trying to automatically take money from your account and it's just super annoying too because, from that $1 trial offer, somehow I managed to subscribe to 4 more dropshipping markets that are all trying to auto bill me for a subscription i don't want

What happened?! This app used to work fine, but after the update I basically can't do a single thing. Printful no longer loads, I can't set up 2-factor, I can't edit my website, I can't set up Shopify payments, the list goes on. Not to mention the app is insanely slower. Please fix it ASAP, I'm investing lots of money into it and right now in its current state, it's useless.

2025 Update: App is decent. You can edit a lot through the app but not everything. I still have to use my mobile browser to edit other things. On another note managing your entire store from a mobile phone is awesome! Other platforms can't do that. Update: Had to remove another star. When you make edits via desktop or mobile, it doesnt sync with the app. Meaning if you save from the app you'll likely lose the edits you did outside the app.

Update: Oh look, they "fixed it" and made it even more broken!! Every time I finally figure out how to generate a report, or update something, you change it! Ever since the update this things been broken. When I hit back, it takes me back to the home page, not back to where I was. I can't edit text boxes, as the cursor jumps to the end of the text box after every key stroke. This is on top of the update that made the workflow impossible by adding four extra steps just to add photos on mobile.

Boat load of great features- when it comes to customer support you're just a number. Shopify started displaying incorrect (deeply discounted) shipping calculations to customers at checkout (3+ months) leaving the biz owner to pay the difference for the actual shipping $, all thru their platform. Customer support comes back with: "Please know that your feedback is valuable and will be considered for future improvements" Don't expect anything more unless it's a Plan $ hike!

User for 5 years, I Love Shopify for my bus. But latest updates definitely cause a lag from page to page, option to option, it's very time consuming to do things that could be done in seconds. Also a lot of errors ... something went wrong when trying to save products 😬 reason for my review today was bc I got on here hoping I missed an update to fix issues but instead found other users are experiencing the same issues. Its definitely not as user friendly as it was prior.