Kami Home
Reviews
User Reviews
Review Source: Google Play Store
please rate the app
Thanks for your vote
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive 0 positive alerts from the app all day long now - ads and ads.
I have been trying since 2/5/2025 to get in contact with someone via email. Only thing I have received is a request number, NO RESPONSE. The app is worthless the chat feature only goes to cancel your subscription. That should be a hint. You would think they would actually have a customer service number you can reach out to with issues. They must want people to just cancel and not get the issue fixed.
Horrendous business structure absolutely bombarding loyal customers with ads!!!!!!! I have to step through 3-5 ads before I can get access to my cameras through the app. Worst of all, the ads are designed so that even when you hit the X to close it still takes you to the vendor! I am actively searching for new cameras. Buyers beware, this company has taken a turn for the worse.
Once again, Kami is RUINING the app experience because they want to sell me something. Since the latest update, every time I try to open a camera, I get a pop-up asking me if I want to subscribe to their new AI service. I don't want to subscribe, but no matter how many times I say no, I have to dismiss the pop-up EVERY TIME. not just once when I open the app, but once for EACH CAMERA. Kami - you should be embarrassed. This should be criminal. Please fix this so I don't have to cancel!!!
if you don't mind waiting 3 minutes every time you open it to see if your kid is OK then it's fine. the ads are out of control and 80% of the time you try to close them it still opens the vendor up in your browser anyway. I would absolutely recommend pretty much ANY other baby monitor and app combo over this one. a walkie talkie would be more effective. just don't waste your time.
THE WORST APP EVER!. It's nothing but Ads that you can't get rid off before getting to the app homepage, even with the 'show ads on homepage' toggle turned off! I'm 100% getting rid of all my cameras just to get rid of this app! DO NOT offer me the "Premuim discount" just to get rid of the Ads. EVERYONE who has purchased these cameras has spent enough money to view their camera feed without unskipable ads , premium or not. Premium should only be an option for cloud storage or monitoring service
It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?
App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats
The new ads when you open the app are ridiculous. It detracts from the overall functionality of the app and makes what's supposed to be a quick check sometimes 4x longer to do because of 1 or 2 unskippable ads that pop up right when you open the app. Unless you pay for a premium subscription, you're stuck. I am strongly considering moving to another camera system.
lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.
This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!
Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.
Unusable! The advertisements pop up or block me from using the app for more than 10 seconds. Can't dismiss the ads, can't click anything without my phone opening the play store. I have installed these cameras for myself, family, and friends, and recommend them constantly. NO MORE! I can't do anything with this app! UPDATE: used an analytics app to measure 98 ads PER ONE MINUTE being forced on my phone! Unbelievable!
I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.
Somethings to think about when you are considering a KAMI camera. You will have to buy a subscription, we had used the free version because we had some promotion when we first downloaded it and it was great. Once the update happened it is so horrible, ads are long and take forever, I have had it open on small screen to multitask and it never loads correctly. I don't understand how after buying the item we still have to buy an app or subscription. Very disappointed!
It seems as the company is about to go bankrupt because they plastering the app with ads and they taking away features that were free and making them paid. The app screams an ad whenever you open it. There are ads on the bottom and all over the place. I had these cameras the YI's for over 6 years but this became unbearable. I don't even have the ability to watch 5 second clips without a subscription anymore. Edit: Offering a discount will not fix anything.
App works good, when you can get into it. The amount of ads is insane!! Then to close said ads it is the smallest click spot in the world and that opens of mot windows. Then you finally get in the app, a few minutes later to check the motion detection notification that you got and click and then another ad pops up when you switch cameras. I use these at my store and time is important on the notifications but the ads are no respecter of your time.
It's impossible to opt out of automatic payments on this appt. It saves your bank card information to keep charging you even after you try canceling, and the canceling never starts. Only auto payments continue. It used to be simpler, but the app changed now. It's impossible. I would never invest in these cameras again! Communication sucks. IMPOSSIBLE TO TALK TO A LIFE PERSON! CANCELING SUBSCRIPTION IS IMPOSSIBLE! HELLO!
At the time, the l cameras were so inexpensive and the app was functional. Over time, the ads have become more and more intrusive, the only way to be rid of the ads is to pay a subscription fee. Stay far away. Edit - they managed to make the app even worse as it shows an ad when trying to exit the app now as well. Amazingly bad. And the developer responding that I can purchase an upgrade for extra features and no ads is ridiculous.
I paid for these products. there are so many ads, some of which cannot be closed even when they show buttons to close them, requiring restarting the application and trying again. this is supposed to be a security application not a time wasting application. buy other security devices. don't give them your money. update reply: I've already paid. I don't want a subscription. I don't want a discount. I want a functioning product as advertised and paid for. this is despicable.
Top Downloads
Trending Apps
Top Downloads