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  Michelle Messmer

  

  

  2026/07/07

  love Amazon.

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  Cassidy Ahart

  

  

  2026/07/07

  Great app but logged me out of my account after ordering. As well as it logs out often. It will no longer log me into said account to even track my order. Then it continued to try to log me into another women's account repeatedly while I try to log into my own. Finally it will not let me even create an account due to "unusual activity." However, I am unsure of how creating a password is unusual activity.

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  Scrub Tug

  

  

  2026/07/07

  used them for about 5 years. they were a great alternative to Walmart for a while, but I'll just go to target from now on. their continued use of ai to solve real human problems is unacceptable, and given their lack of commitment to security, it's no longer a safe shopping experience. buyer beware, I guess.

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  Robert Crowther

  

  

  2026/07/07

  Started displaying unskippable animated ads on launch, I dont have time to sit through this every time I use it. Update: now the search bar opens a chatbot instead of showing me search results for items. Unable to actually buy anything now. Canceled Prime.

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  Patrick Sommer

  

  

  2026/07/07

  sometimes my grocery items get added to the regular shopping cart instead of my whole foods cart. then it isn't added to the order and I have items missed. I tried doing the in app customer support to make a ticket and I got a run around for an hour in which I believe at the end I was just talking to AI agents. So giving 1 star here hoping it gets better attention. happy to provide the devs with what they need to get production logs.

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  Cole Hatton

  

  

  2026/04/08

  I have had this app for a very long time. usually issues are resolved super quickly and painlessly (with missing packages) and packages are delivered quickly. I'd give it 5 stars for that. I'm a long time member. my biggest issue is that its near IMPOSSIBLE to contact a seller if you need something. Amazon could make this an easier process.

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  Laura Lambert

  

  

  2026/04/12

  The app just shows the same products over and over again, and constantly "freezes up," except it... doesn't, it just won't let me select half the options of a product. Like it seriously, right now it will only let me select half the pattern options for a dress I'm looking at, and no, the other options aren't sold out it just won't load them. But it will the other half. I'm so annoyed that a billion dollar company can't make an app that will let me look at WHAT THEY'RE SELLING.

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  Kate W

  

  

  2026/02/14

  2-25 update I used to love this app but half of my next day things don't arrive for 2-3 days (if then) and they can't blame COVID now. I add things into those orders and then the thing I need most doesn't arrive ?? Love the app and I use it daily! It would be nice if when you favorite an item it would give you a drop down menu to put it in the list you want. I like that it shows items you've purchased when you are browsing. I'd like it if the order history showed farther back like it used to .

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  Brea

  

  

  2025/03/06

  Terrible search algorithm: The app is almost unusable. I have tried and tried to use this site but as the years pass, the search becomes less and less capable. Even 15 years ago I could still use the filters as such. When I searched for an item today, the display photos were massive. Only one item is shown on the screen now. Not only can I not find the correct items, the wrong items take up the whole screen. My eyesight has not changed, nor has my ability to spell or know what I want to buy.

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  Roshann Al-Turk

  

  

  2025/01/10

  This new update is a disaster. Nothing in my wishlist is in order, and there's no way to filter it for most recent items. Search brings up items totally unrelated to the keywords. Not to mention that nearly all orders that have been transferred to USPS disappear and get lost. I live a few miles from a distribution center. There's no reason to transfer them to the post office. Been a member for over 10 years. Disappointed with how things have turned out these last few years.

Review Source: Google Play store public user reviews.