Dollar General
Reviews
User Reviews
Review Source: Google Play Store
please rate the app
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Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
Ok so I go in the store and this line is wrapped around a corner. I only needed a few things but normally I wouldn’t want to wait. Not when I could just run to Walmart and hit the self checkout real quick. But I don’t really wanna deal with alllll those people either. I remember I downloaded the app but had never even opened it . Thought it was more catered to couponers. it walked me through the process and boom, I started scanning my items. Took maybe 5-Minutes to setup and scan my items. Everyone is standing there looking annoyed and ready to go. I bypassed THEM ALL, as I had already paid in the app and only needed to stop at the kiosk!!! I AM IN LOOOOOOVE WITH THIS APP!!!! Aside from the line skipping , it automatically took money off items that had coupons. And there is no minimum purchase like the Walmart service, which makes u spend 30 bucks to buy groceries/household items to get free pick up service. If I only need a few things that service makes no sense to use. Great app dollar General!! I am really impressed.
Why is it we need to reset our password when you updated this account? Why is it we just can’t enter a phone number and get into it?! Furthermore can’t you make it to where you can scan an item to see if it matches the coupons on your app?....many times I have bought the item and it won’t or didn’t take the coupon off because item didn’t match!!!! Really need to work on this app because dollar general is my goto spot but am beginning to think I need to goto family dollar because their app is so much better and I never get a please try again when I am looking at their coupons would also be nice if you could make it to where we can remove a coupon that we accidentally clipped!!! Just tired of recovering my account because you updated it, my husband can’t even get into his account because the email he had got compromised and it won’t even let him into his account so he’s down his app because he had to relog into it and since he don’t have that email anymore he can’t use his app or the coupons he wants thanks!! Thank you for your feedback. We are always looking to add additional features to the mobile application that will better the user experience. We really appreciate your feedback.
I visited the store located at 1000 City Ave Moore , OklahomaThe lady’s name that was great was Rachel I believe she was a manager there was another lady that was a much older her name was Tina I was there on Halloween night which was in a Saturday when I always go shopping at Dollar General for my Dollar General coupons on the app I end up getting screwed out of both of my five dollar coupons of five dollars off on $25 more because of this elderly lady named Tina kept trying to walk all over somebody rushing somebody I purchased Almost $100worth of merchandise and she’s very rude person too me i’ve been in the store since 9 o’clock approximately it was 10 o’clock I was checking outAnd of course I was closing time and all she could do is worry about rushing somebody at out the door and She didn’t wan to let me habe my digital coupons she didn’t want to let me put my digital number in there I am very upset about this I’ve never met such a rude person like that In all my life almost she needs to retire apparently because she’s not a good asset Dollar General
The couponing I started doind4rg was because of downloading this app. I had broken my foot in two places and tore ligaments. I needed a way to save money, and I surely found it. almost all the things I buy are either on sale or I have a manufactured coupon. if I have both then they will stack!! The app let's you scan things to see the price, make grocery lists, see the coupons they offer, and make orders that you can pick up at a scheduled time and date you want. I cannot imagine not having this
The Dollar General out is one of the slowest app to clip coupons for every time you open The app or set a coupon the logo in the middle just keep swirling around and around and around and then it jumps back of the top a lot but one of my biggest complaint is there needs to be a different way to login at the store to use your coupons twice now I’ve been sitting at home and got a text of my receiptFrom two totally different dollar general stores in two different cities meaning someone keyed in my phone number to use my coupons that is very frustrating even if someone in at the wrong phone number by mistake they still usd my coupons. There should be someway to scan the app from the individuals phone or enter an email address or after you enter the phone number there should be a three or four digit pin to follow that way no one can keep your phone rnumber in but mistake I’ve actually had a couple of people that know me use my phone Number and then the tournament told me they did itBecause they didn’t have the app downloaded, they had to get a different phone their phone crashed they can’t see the screen or something it was always something and there just needs to be a way to prevent that.
People have been relentlessly asking for a “clip all” button for your digital coupons. Evidently complaining in the store surveys does nothing so maybe here will work. The new update is slow and glitchy and has made clipping EVEN FREAKING SLOWER and still doesn’t have a clip all button. Trash. Family Dollar is run way better. Right now it says that I have $6 in coupons to clip. However, when I go to clip, it shows none. It loads slow, it constantly glitches out and says try again later. It’s awful and I’m considering taking my business elsewhere where the digital coupons actually work. Like Family Dollar. The entire company is becoming garbage. They don’t respond to complaint emails. They don’t respond to complaints sent through the surveys on the receipts. They don’t respond to the “contact us” on their website, and they don’t respond to phone calls to corporate. This app sent me 36 NOTIFICATIONS IN 20 MINUTES all saying the same thing. I had to file criminal harassment charges on one of their store manager’s because of an incident in one of their stores and STILL no district manager or anyone from corporate will contact me. And yes, I would like to clip all the coupons available because sometimes there are coupons that I didn’t know were there and I get a surprise at the register with an extra coupon discount. Everyone I know with the app, clips all. However, even a clip all for each category would be better than nothing. Hello. Thank you for your feedback. We are always looking for customer feedback on how to better the mobile application. We will look into potentially adding this feature however at any given time there is over 150+ coupons. Would you want to be able to clip all 150+ coupons or would you perhaps like to be able to clip a specific category or coupons? We would love any additional feedback. Thank you!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
Mine is so buggy! I can't see ANY digital coupons without an error message. I also can't even search anything with the search bar. The app is almost useless. I run into this every time I open the app and have shut it down to bring it back up and uninstalled several times. Still didn't fix or help any issue. Today the wallet and the cart don't even work
When the app works, it's invaluable. When it doesn't, there's almost no point to using it. Sometimes digital coupons that you've clipped won't actually come off when you enter your number, it will constantly log you out of your account, amongst other truly irritating things. But when it works, it is a tool that I absolutely need when shopping at DG.
Difficult to use. You can't always see the discount on your cart. For instance the app had 3 item say they were out of stock, however, they weren't out of stock, so it didn't let me see the discount. Also, if the store has a sign saying you get 4 for $5.00 (Campbell's tomato soup) regular price is $1.35, at checkout it charged me each $1.35. I thought I was getting .40 cents off. Also on some 50% off. I specifically asked if some baskets were discounted. I didn't get the discount. Be careful.
While I like and enjoy this app for the most part. I do however find it annoying when I am in some stores and can't get signal due to the roof of the building. I wish if the app is going to be available, that Dollar General at least would have open wi-fi so that customers could access the app while in-store. Because, there is nothing more annoying then can pull up digital coupons or can't check the price of an item due to no signal. That is my only complaint about the app. Love it otherwise!
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