Ancestry.com
4.6 
Category: Health & Fitness
Price: free
Age Rating: Everyone
Rating: 4.6
Available on: /
Updated on: Jul 2, 2026
Unlock the mysteries of your genetic background with Ancestry's DNA testing service. Receive personalized reports that reveal your ethnic origins and connect you with potential relatives based on shared DNA, providing a fascinating glimpse into your family's past.
Easily create and expand your family tree with Ancestry's intuitive interface. Connect with relatives and discover new branches of your family lineage as you add names and details, making it simple to visualize your ancestry and understand your heritage better.
Dive into a vast collection of historical documents and records spanning centuries. Ancestry provides access to census data, birth and death certificates, and immigration records, allowing you to piece together your family's story and uncover hidden narratives from history.
Stay connected to your family history on the go with Ancestry's mobile app. Whether you're adding new information, exploring records, or accessing your DNA results, the app brings the power of genealogy to your fingertips, making research convenient and accessible.
Discover your unique family heritage easily Uncover historical records and documents Connect with distant relatives worldwide Gain insights through DNA ethnicity results Build and share your family tree effortlessly 
High subscription costs for full access Limited international records available DNA results can be ambiguous or misleading Privacy concerns regarding genetic data storage Ancestry: Family History & DNA is an invaluable tool for anyone interested in exploring their genealogy and connecting with their heritage. Users can embark on a journey through their family history by accessing a vast database of historical records, including census data, military records, and immigration logs. Whether you are a novice starting your first family tree or a seasoned genealogist looking to delve deeper into your lineage, this app provides a user-friendly interface to facilitate your research. The DNA testing feature allows users to uncover their ethnic roots, connect with distant relatives, and gain insights into their family's journey over generations. The app is particularly beneficial for those planning family reunions, as it helps in tracing connections and discovering shared ancestors.
The user experience on Ancestry is largely positive, with a clean and intuitive interface that makes navigation simple. Users can easily create and manage their family trees, with options to add photos, stories, and documents that enrich their family narrative. The app's search functionality is robust, allowing users to filter results by various criteria, which enhances the research process. Moreover, the interactive hints feature suggests potential records or connections based on user input, which many find helpful. However, some users have reported occasional frustrations with the accuracy of certain records or the complexity of linking branches in their family trees. Despite these minor setbacks, the community forums provide a supportive space for users to share tips and experiences, fostering a sense of belonging among genealogy enthusiasts.
Ancestry offers several pricing tiers to accommodate varying levels of interest and commitment. Users can choose between a free trial that grants limited access or opt for a monthly subscription that unlocks the app's full suite of features. The prices vary according to the plan selected—essential, premium, or ultimate—each offering progressively more comprehensive access to records and tools. While some may find the subscription fees a bit steep, many users feel the investment is worth it given the breadth of resources available for researching family history. Additionally, periodic discounts and promotions make the app more accessible for those who may be hesitant to commit long-term.
Ancestry frequently updates its app to enhance functionality and user experience, incorporating user feedback to address concerns and introduce new features. These updates ensure that the app remains relevant in the rapidly evolving field of genealogy. Customer support is readily available, with a help center featuring articles, tutorials, and a community forum for peer assistance. Users can also contact support directly for more personalized inquiries. The responsiveness of the support team has been praised, with many users appreciating the timely assistance they receive when facing challenges. Overall, the commitment to regular updates and user support reflects Ancestry's dedication to providing a top-notch genealogical experience.
Security & Privacy Review
Long time user, very disappointed. It used to be you could add potential relatives without needing a subscription. Now all I can do is look at my tree and add people manually which is no help for people trying to put a family tree together from nothing. I'm lucky to have a list to go through. But even that isn't complete. Now I have no way of filling in gaps without a subscription. A pay wall shouldn't block something so simple and important. Do better.
This app barely lets you sign in. Then every single time you click on a potential relative it tosses up an error that it isn't available and you need to add it manually. Useless. **EDIT: I am not on an older version, as there is no update available. This app is awful. I am not going to email you when you tried to gaslight me into thinking it was my fault that your app is faulty. Work out the bugs and release the update.
I've been on Ancestry for nearly 20 years now, and the mobile app since it was first around. Unfortunately, in the last year or so the user interface on the mobile app has significantly decreased in quality. There are functions I can do on the desktop that I am not able to do on the mobile app (such as clicking on a member's public tree from their profile). It's not because I don't have the membership level, nor because my app is out of date. Extremely disappointed
As for the app itself, the layout isn't bad. It offers a lot of information without having to search for it, that being said, the amount of things they have put behind a paywall is absolutely insane. I shouldn't have to pay hundreds of dollars just to learn about my family. Also, ever since some update, everytime I look at hints it gives me an error. I'll usually have to go back and click it again multiple times just to load. It didn't used to have this problem, and yes, my app is "up to date."
For a service as popular as Ancestry, you would really expect them to have a functional app. But the glitching is almost constant. Branches often do not automatically collapse when you expand a new part of the tree, and it won't let you do so manually, resulting in icons being overlapped/muddled all over the place, making it impossible to open any individual profile. I have to restart the app almost constantly, making me lose track of where I was. It's almost unusable and extremely frustrating.
Review Source: Google Play store public user reviews.
Yes, Ancestry: Family History & DNA collects personal data to provide its services, including information you input, DNA samples, and usage data, all of which are governed by their privacy policy.
Ancestry: Family History & DNA does not offer a completely free version, but it may provide limited access or free trials for new users to explore its features before committing to a subscription.
Yes, Ancestry: Family History & DNA requires an internet connection to access its features, including searching records, viewing family trees, and retrieving DNA results.
You can contact support or send feedback for Ancestry: Family History & DNA through their official website, where you can find help articles, customer service contact options, and a feedback form.
You can manage or cancel your Ancestry: Family History & DNA subscription through your account settings on the website or app, where you can find options to update your plan or cancel your subscription.
Yes, you can delete your account from the account settings under "Manage Account." Follow the prompts to confirm deletion.
You can reach Ancestry customer service through their website or by calling their support number, which is available in the app under Help.
Download the app, select "Create Account," and follow the prompts to enter your information and set a password.
Open the app, enter your email and password, then tap 'Log In.' If you forgot your password, use the reset option.
To reset your password, go to the login page, click on "Forgot password?", and follow the instructions sent to your email.
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