Fresha.com
4.9 
Category: Beauty
Price: 0
Age Rating: Everyone
Rating: 4.9
Available on: /
Updated on: Jun 29, 2026
Fresha simplifies the appointment booking process, allowing you to easily find and schedule services at your favorite salons and spas with just a few taps. The intuitive interface makes it a breeze to view availability and secure your spot in no time, ensuring you never miss out on self-care moments.
Fresha rewards you for your continued patronage with a loyalty program that allows you to earn points for every booking. These points can be redeemed for discounts or special offers at participating salons, making it a great way to save while indulging in your favorite services.
With Fresha, you'll receive tailored recommendations based on your preferences and past appointments. This feature helps you discover new treatments and providers that align with your style, making it easier than ever to enhance your beauty and wellness journey.
Fresha offers a secure and hassle-free payment experience, allowing you to pay for services directly through the app. Whether you prefer credit, debit, or other payment methods, you can complete transactions swiftly and confidently, ensuring a smooth end to your appointment.
Fresha offers seamless online booking for appointments at your convenience. Enjoy exclusive deals and discounts from partnered businesses. Easily manage your appointments and receive timely reminders. Access a wide range of services from top-rated professionals. Benefit from user-friendly reviews to help make informed choices. 
Limited customer support options can lead to frustrating experiences. Scheduling conflicts may arise with service providers using the platform. The interface can be overwhelming for new users unfamiliar with digital booking. The Fresha app is designed for customers seeking seamless booking experiences in the beauty and wellness industry. Users can easily find local salons, spas, and wellness centers, making it ideal for anyone in need of haircuts, massages, manicures, or skincare services. The app caters to various scenarios, whether you’re looking for a last-minute appointment or planning a pampering session weeks in advance. With its user-friendly interface, you can filter services by location, availability, and reviews, ensuring you find the perfect match for your needs. Additionally, Fresha allows you to manage appointments effectively, sending reminders and confirmations to reduce the chances of no-shows.
The user experience on Fresha is notably intuitive and engaging. Upon downloading the app, users are greeted with a visually appealing layout that makes navigation a breeze. The search functionality is robust, enabling users to find services based on specific criteria, such as service type or practitioner. Booking appointments is straightforward, with options to view calendars, select times, and receive instant confirmations. Furthermore, customers appreciate the built-in review system, which fosters trust by allowing users to read about others’ experiences before making a decision. The ability to manage bookings and receive notifications directly through the app enhances the overall experience, making it a one-stop solution for beauty and wellness needs.
Fresha operates on a freemium model, meaning that customers can use the app without incurring any fees for booking services. This aspect is particularly appealing, as it allows users to explore and book appointments without worrying about extra charges. However, some service providers may offer exclusive deals or discounts through the app, providing an added incentive for users to book via Fresha. Customers often report that they appreciate the transparency around pricing, with clear service descriptions and costs displayed before confirming an appointment. This helps to avoid surprises and ensures users can make informed decisions about their spending.
Fresha is committed to continuous improvement, frequently releasing updates that enhance functionality and user experience. These updates often include new features, performance enhancements, and bug fixes that keep the app running smoothly. Customer support is readily available through the app, with a dedicated help section that provides answers to common questions and issues. Users have reported positive experiences with the support team, noting their responsiveness and helpfulness in resolving concerns. The active community of users also contributes to a supportive environment, where tips and recommendations are shared, further enriching the overall experience with the app.
Security & Privacy Review
Google Play 
App Store 
App does not work. Requires credit card information even though it's a $0.00 transaction just in order to book an appointment. When trying to add the info it wanted, it just keeps saying to open my bank app to approve (though my bank app never prompted) and then it says two-factor authorization failed even though that's not something I have set up. I just wanted to make an appointment, not pay for anything.
I absolutely love my hairstyle and colour! Thank you so much for your incredible work. The colour is beautiful, the cut is perfect, and I left the salon feeling confident and refreshed. Your professionalism, attention to detail, and friendly personality made the whole experience so enjoyable. I highly recommend you to anyone looking for a talented hairstylist. Thank you again—I can't wait for my next appointment💇♀️💕
I booked this appointment without knowing what style I wanted, but Soon Young helped me choose a color as well as a style! very proactive, easy to talk to, and straightforward. Would come again.
Although my appointment started late (due to the client before me taking extra time), it was totally worth the wait. This may have been the best pedicure experience I've ever had. Tang is personable, friendly and does an incredible job. He listened to my concerns about issues with my feet and dealt with them. I left feeling pampered!
Charm is the best place to get your piercings from. I've been a customer with them for years. Prompt service, very friendly staff. Always willing to help. The piercings always done professionally with the best after care advice. Thank you so much guys, I'm happy to be one of your one of best customers.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the Fresha website, where they can find contact information for customer support.
Yes, Fresha for customers collects personal data to facilitate bookings and enhance user experience, but it adheres to privacy regulations to protect your information.
Fresha for customers primarily requires an internet connection to function effectively, but some features may be accessible offline, such as viewing previously booked appointments.
Since Fresha for customers is free and does not have a subscription model for users, there is no subscription to cancel. You can simply stop using the app if you choose.
Fresha for customers does not charge customers a subscription fee; it is free to use for booking appointments.
Yes, you can update your email address in the account settings once you log in to your Fresha account.
You can reach our customer service team through the help section on our website or by emailing support
To activate your account, check your email for an activation link and click on it to confirm your registration.
For booking issues, please contact customer service through the support page on our website for prompt assistance.
You can find your customer number in the confirmation emails from Fresha or by logging into your account.
Performance improvements and feature tweaks to make your booking experience as easy as possible
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